Customer Success Programs
Explore our business growth programs, made to help you grow faster.
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Solutions for Travel & Leisure
Fill rooms and delight guests with connected service & loyalty
Hoop for Travel & Leisure helps hotels and travel brands fill rooms, elevate service, and grow loyalty with connected marketing, voice, and payments.
Trusted by leading companies
Connect marketing, reservations,
and guest services
Give teams one place to manage campaigns, calls, tickets, and offers—so guests get consistent experiences on every channel.
It's Easy
Hoop is easy to set up and use, making it even easier for you to scale. Customize your CRM with intuitive onboarding, get tips for using Hoop right alongside your tools, and let Hoop automate manual tasks.
It's Fast
With Hoop, get up and running quickly so you can start getting results from day one. With powerful tools, automation, and AI built in, you’ll accomplish more in less time — without increasing headcount.
It's All-In-One
With all your software on one platform, you don’t have to stitch together multiple tools to get the job done. And with educational resources & an exclusive founders community, you can grow your business, all in one place.
Drive direct bookings
and reputation
Win search and social, capture interest, and showcase experiences while improving rankings with timely review workflows.
OTA Review Ingestion
Aggregate reviews from Booking, Airbnb, Expedia, and more into one inbox to reply, escalate issues, and analyze themes—protecting reputation and improving ranking signals.
Resolve faster
with AI & voice
Centralize calls, messages, and tickets with SLAs and AI replies—plus an inbound voice AI for reservations and routing.
Grow lifetime value
with loyalty & offers
Reward frequent guests, collect feedback, and automate targeted offers and pre-pay options.
Guest Loyalty
Hospitality-specific loyalty with stay and F&B recognition, partner perks, and member-only rate rules—built to drive direct bookings and lifetime value.
Have a question for our sales team?
Give us a call and we'll walk you through it.
Digitizing marine operations at scale with HoopAI
Ebhar launched a comprehensive yacht services site, added AI assistance, and unified requests, workflows, and billing in Hoop to improve customer experience.
239%
Lead Volume Increase
"Knowledge is reusable, handoffs are clean, and we can iterate weekly without waiting on external teams."
Anthony Green
Product Lead of Ebhar
Pricing
Choose a plan that matches your needs.
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- CRM
- Contact Management
- Meeting Scheduler
- Online Form Builder
- Chat Widgets
- CMS tools & Blog Software
- AI Content Writer
- AI Social Caption Generator
- AI-Powered Email
- Business Card Scanner
- App Marketplace
- Automation
- AI Summarization
- AI-Powered Quotes
- Commerce Tools
- Reputation Management
- Social Media Management
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Campaigns
- Audience Segments
- Ad Tracking and Management
- Ads Agent
- Content Agent
- Content Remix
- Content Personalization
- Content Repurposing Software
- Chatbot Builder Software
- AI Guided Selling
- CPQ Software
- Call Tracking
- Cloud Storage Integrations
- Business Insights
- Automated Customer Service
- Communities
- Courses & Certificates
- Commerce Reporting Analytics Suite
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- CRM
- Contact Management
- Meeting Scheduler
- Online Form Builder
- Chat Widgets
- CMS tools & Blog Software
- AI Content Writer
- AI Social Caption Generator
- AI-Powered Email
- Business Card Scanner
- App Marketplace
- Automation
- AI Summarization
- AI-Powered Quotes
- Commerce Tools
- Reputation Management
- Social Media Management
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Campaigns
- Audience Segments
- Ad Tracking and Management
- Ads Agent
- Content Agent
- Content Remix
- Content Personalization
- Content Repurposing Software
- Chatbot Builder Software
- AI Guided Selling
- CPQ Software
- Call Tracking
- Cloud Storage Integrations
- Business Insights
- Automated Customer Service
- Communities
- Courses & Certificates
- Commerce Reporting Analytics Suite
Enterprise
Our most powerful marketing, sales, customer service, content, & operations software
$450
/
month
per seat
- Everything in Pro
- ABM Software
- Advanced Marketing Reporting
- Centralized Audit Log
- HIPAA Compliance
- Advanced Routing
- Deal Splits
- Conversational Intelligence
- Conditional SLAs
- Predictive Lead Scoring
- Custom Goals
- Journey Report
- Journey Automation
- Multi-Touch Revenue Attribution
- Lookalike Lists
- Interactive Voice Response
- Event Visualizer
- Content Sync
- Sensitive Data Protection
- Cloud Data Integrations
- Organize Teams
- Custom Objects
- Role-Based Permissions
- Multi-Account Management
It's already easy to use. But we’re still here for you.
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24/7 Support
Our award-winning support team is available 24/7 to answer platform-specific questions.
Onboarding
Get started fast with intuitive onboarding that guides you step by step and offers tailored templates to customize your CRM for your industry.
Education
You'll find everything you need to master the software and industry best practices as you grow.
Voted # 1 in 32 reports
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1500+ app integrations
Frequently asked questions
Ready to elevate guest experiences?
Discover how Hoop can help your travel brand fill rooms and grow loyalty.