Customer Success Programs
Explore our business growth programs, made to help you grow faster.
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CRM
CRM features in Hoop
Your central source of customer intelligence — connecting data, teams, and tools in one unified system.
Trusted by teams at the world's leading companies
Your CRM
just got smarter
Other CRMs simply store data. HoopAI's CRM understands it. Get the intelligent data foundation your teams need to take the best next action, every time.
See your customers clearly
Stop making decisions with incomplete data. HoopAI's CRM unifies structured data, unstructured conversations, and external signals — giving teams the complete context to know what matters and act on it.
Custom Objects
Add custom fields to your CRM contacts to automate workflows and dive deeper into your data.
Data Enrichment
Use AI to automatically enrich records with data from emails, calls, the web, and Hoop's dataset.
AI Overviews
Use AI to surface important info, flag issues or missing data, and share insights about critical CRM data.
Flexible CRM Views
Visualize your data any way you want with table, kanban, calendar, map, Gantt chart, or report views.
Sensitive Data
Securely store and manage sensitive customer info, like health or financial details, and personal identification.
Get your team
on the same page
Your team shouldn't waste time on data entry or figuring out who does what. Let HoopAI's CRM orchestrate work between humans and AI agents — so your team can focus on building customer relationships while AI handles the rest.
Centralized Audit Log
Track every action taken by humans, automations, integrations, and AI for transparency and accountability.
Team Governance
Organize your teams with granular tool and field-level permissions, and admin features like 2FA, SSO, and more.
Custom Reporting
Turn data into insights with flexible reports that track everything from deal progression to revenue attribution.
Painlessly connect
all your favorite tools
No hassles with setup or lost data from migrations — just smart connections that work. Your apps, data, and teams connect through one intelligent foundation, making everyone productive from day one. See value in weeks, not months.
Data Sync
Automatically keep your apps and data in sync with out-of-the-box tools — no coding required.
Sandbox Test Account
Safely test various changes and functionalities in a sandbox environment before they go live.
CRM Interface Configuration
Match the layout of your CRM data to your team’s unique needs to ensure your team sees the right data at the right time.
Case studies
94%
Increase in sales
36%
Increase in deliverability
330%
Increase in speed to lead
Pricing
Below you’ll find pricing for Hoop, with emphasis on the CRM features included with each plan.
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- Contacts, companies, deals
- Email sync & logging
- Tasks, meetings & pipeline views
- Basic dashboards & reports
- Form capture (basic)
- Imports & basic deduplication
- Activity timeline & notes
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- AI overviews & insights
- Data enrichment
- Custom properties, layouts, and views
- Workflow automation
- Advanced reporting & analytics
- Validation rules & required fields
- Team permissions (RBAC)
Enterprise
Our most powerful marketing, sales, customer service, content, & operations software
$450
/
month
per seat
- Everything in Pro
- Custom objects & associations
- Sandbox test account
- Field-level security & audit logs
- SSO/SCIM & governance controls
- Data retention & residency options
- Higher API limits & throughput
- Record partitioning & ownership rules
Frequently asked questions
Get your AI-powered CRM today
Unify your customer data, teams, and tech stacks with HoopAI's AI-powered CRM for personalized customer experiences at scale.