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Solutions for Automotive & Transportation

Sell more vehicles and service with a unified automotive-and-transportation platform

Hoop for Automotive & Transportation helps dealers and service centers drive more leads, book more test drives, and deliver faster service from one customer platform.

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Trusted by leading companies

Turn browsers into buyers

and loyal service customers

Give sales and service one shared view of every shopper and owner. Hoop coordinates marketing, showroom, and workshop tasks so nothing falls through the cracks.

It's Easy

Hoop is easy to set up and use, making it even easier for you to scale. Customize your CRM with intuitive onboarding, get tips for using Hoop right alongside your tools, and let Hoop automate manual tasks.

It's Fast

With Hoop, get up and running quickly so you can start getting results from day one. With powerful tools, automation, and AI built in, you’ll accomplish more in less time — without increasing headcount.

It's All-In-One

With all your software on one platform, you don’t have to stitch together multiple tools to get the job done. And with educational resources & an exclusive founders community, you can grow your business, all in one place.

Drive high-intent leads

to your showroom

Launch ads, landing pages, and instant messaging that capture shoppers the moment they are ready—then route them to test-drive bookings.

A phone screen showing an ad leading to a landing page with a form to book a test drive, and an instant message conversation.

Sell faster

with guided workflows

Give reps daily next-best actions, click-to-call, and templated follow-ups so deals move quickly from inquiry to signature.

A sales dashboard with next-best actions, click-to-call buttons, and templated follow-up emails, showing deals moving through a pipeline.

Meeting Scheduler

Use AI to automatically prep for, follow up on, and capture every meeting detail.

VoIP Software

Make calls from inside Hoop and enjoy automated call recording and logging.

Inbound Voice AI

AI answers and routes inbound calls 24/7, qualifies leads, books appointments, and logs transcripts so your team never misses an opportunity.

Territory Routing

Automate fair, policy-driven lead distribution by geography, skill, partner tier, and availability—protect territories, speed responses, and raise conversion.

AI-Powered Quotes

Use AI to draft, customise, and review quotes.

Delight owners

and grow lifetime value

Offer proactive service with reminders, self-service answers, and speedy support—boosting CSI and repeat sales.

A dashboard showing customer interactions, reminders, and self-service options to boost satisfaction and repeat sales.

Help Desk and Ticketing

Deliver personalized and omni-channel customer support at scale with an AI-powered help desk and ticketing workspace.

Knowledge Base

Enable customer self-service and reduce incoming tickets while maintaining 24/7 support availability.

Feedback Management

Understand what your customers really think with customizable NPS, CSAT, and customer feedback surveys.

SLA Management

Keep response times low and customers happy with automated ticket routing.

Chatbots

Qualify leads, book meetings, provide customer support, and scale your one-to-one conversations with customers on your website.

Outbound Voice AI

Launch AI-driven outbound calling that sounds human, qualifies leads, schedules appointments, and live-transfers hot prospects to your team—at scale.

Have a question for our sales team?

Give us a call and we'll walk you through it.

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Intelligent automotive experiences for every customer

Ford used Hoop to launch an AI car assistant that knows each customer and vehicle, answers service questions, books test drives, and handles secure payments.

Read case study