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Manage reviews and reputation in one place
Manage reviews and reputation in one place
Send and customize review requests, respond and dispute when needed, and showcase feedback with widgets—plus competitor insights and Google Business Profile optimization.
Manage reviews and reputation in one place
Manage reviews and reputation in one place
Send and customize review requests, respond and dispute when needed, and showcase feedback with widgets—plus competitor insights and Google Business Profile optimization.
Manage reviews and reputation in one place
Manage reviews and reputation in one place
Send and customize review requests, respond and dispute when needed, and showcase feedback with widgets—plus competitor insights and Google Business Profile optimization.
Tools to request, manage, and market reviews
HighLevel’s reputation suite centralizes review requests (SMS/email), response workflows, dispute guidance for Google reviews, on-site review widgets, competitor analysis, and Google Business Profile (GBP) optimization—all in one workspace.
Review Requests SMS/Email
Send review requests
Trigger requests from one place to ask customers for feedback on key sites.
Customize messages
Edit SMS and email templates so requests reflect your brand voice and include the right links.
Troubleshoot delivery
Resolve common issues when review request emails aren’t sending to keep campaigns running smoothly.
Review Management & Disputes
Dispute a Google review
Follow guided steps to submit a dispute and check its status when a review violates platform policies.
Review widget
Embed a reviews widget on your site and troubleshoot errors (e.g., “Bad request”) to keep testimonials visible.
Competitor Analysis
Compare ratings and recent feedback with nearby competitors to spot gaps, track movement, and prioritize improvement areas within your market.
Google Business Profile Optimization
- Keep core details accurate for discovery in Google Search and Maps.
- Use HighLevel workflows to maintain consistent business information.
- Strengthen local visibility with well-maintained profiles.
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