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Sell more in-store and online
with retail-ready CRM & POS sync
Sell more in-store and online
with retail-ready CRM & POS sync
Hoop is the all-in-one customer platform for Retail. Run campaigns that drive visits, connect POS and inventory to your CRM, and turn shoppers into repeat customers.
Sell more in-store and online
with retail-ready CRM & POS sync
Sell more in-store and online
with retail-ready CRM & POS sync
Hoop is the all-in-one customer platform for Retail. Run campaigns that drive visits, connect POS and inventory to your CRM, and turn shoppers into repeat customers.
Sell more in-store and online
with retail-ready CRM & POS sync
Sell more in-store and online
with retail-ready CRM & POS sync
Hoop is the all-in-one customer platform for Retail. Run campaigns that drive visits, connect POS and inventory to your CRM, and turn shoppers into repeat customers.
Unify stores, staff, and stock
in one customer system
Give HQ and stores a shared view of customers, products, and promotions. See stock levels, conversations, and sales in real time across locations.
It's Easy
Hoop is easy to set up and use, making it even easier for you to scale. Customize your CRM with intuitive onboarding, get tips for using Hoop right alongside your tools, and let Hoop automate manual tasks.
It's Fast
With Hoop, get up and running quickly so you can start getting results from day one. With powerful tools, automation, and AI built in, you’ll accomplish more in less time — without increasing headcount.
It's All-In-One
With all your software on one platform, you don’t have to stitch together multiple tools to get the job done. And with educational resources and an exclusive founder community, you can grow your business and career, all in one place.
Attract local shoppers
and convert online traffic
Launch geo-targeted ads, SEO pages, and conversational channels. Bridge offline to online with scannable experiences that capture leads at the shelf.
Ad Management
Connect your Hoop CRM with popular ad platforms and leverage data to maximize campaign impact.
Ad Management
Connect your Hoop CRM with popular ad platforms and leverage data to maximize campaign impact.
Ad Management
Connect your Hoop CRM with popular ad platforms and leverage data to maximize campaign impact.
SEO Management
Plan, optimize, and track search performance with built-in tools.
SEO Management
Plan, optimize, and track search performance with built-in tools.
SEO Management
Plan, optimize, and track search performance with built-in tools.
Landing Pages
Design beautiful landing pages that convert visitors into leads and look great on any device.
Landing Pages
Design beautiful landing pages that convert visitors into leads and look great on any device.
Landing Pages
Design beautiful landing pages that convert visitors into leads and look great on any device.
Forms
Capture higher-quality leads instantly with intelligent forms that adapt to each visitor and feed directly into your unified customer data.
Forms
Capture higher-quality leads instantly with intelligent forms that adapt to each visitor and feed directly into your unified customer data.
Forms
Capture higher-quality leads instantly with intelligent forms that adapt to each visitor and feed directly into your unified customer data.
Whatsapp Marketing
Engage customers on WhatsApp with templates and automation.
Whatsapp Marketing
Engage customers on WhatsApp with templates and automation.
Whatsapp Marketing
Engage customers on WhatsApp with templates and automation.
QR Codes
Generate branded QR codes for websites, forms, payments, SMS, calls, email, and reviews—with analytics and bulk creation to launch campaigns at scale.
QR Codes
Generate branded QR codes for websites, forms, payments, SMS, calls, email, and reviews—with analytics and bulk creation to launch campaigns at scale.
QR Codes
Generate branded QR codes for websites, forms, payments, SMS, calls, email, and reviews—with analytics and bulk creation to launch campaigns at scale.
Run store operations
with inventory & POS in sync
Keep catalogs, stock, and orders aligned. Connect registers and e-commerce with CRM and route calls automatically so staff have instant customer context.
Inventory Management
Real-time, multi-location stock with valuation, cycle counts, replenishment, and barcode workflows—foundation for retail, manufacturing, and 3PL operations.
Inventory Management
Real-time, multi-location stock with valuation, cycle counts, replenishment, and barcode workflows—foundation for retail, manufacturing, and 3PL operations.
Inventory Management
Real-time, multi-location stock with valuation, cycle counts, replenishment, and barcode workflows—foundation for retail, manufacturing, and 3PL operations.
POS Integrations
Real-time sync between in-store POS and your CRM/e-commerce so orders, refunds, customer identities, and inventory all reconcile—unlock true omnichannel journeys without CSV headaches.
POS Integrations
Real-time sync between in-store POS and your CRM/e-commerce so orders, refunds, customer identities, and inventory all reconcile—unlock true omnichannel journeys without CSV headaches.
POS Integrations
Real-time sync between in-store POS and your CRM/e-commerce so orders, refunds, customer identities, and inventory all reconcile—unlock true omnichannel journeys without CSV headaches.
Product Library
Showcase your goods and services with easy-to-read descriptions and pricing.
Product Library
Showcase your goods and services with easy-to-read descriptions and pricing.
Product Library
Showcase your goods and services with easy-to-read descriptions and pricing.
Order Management
Centralize capture-to-delivery with split shipments, backorders, exchanges, and branded status comms—reduce manual churn and keep customers informed at every step.
Order Management
Centralize capture-to-delivery with split shipments, backorders, exchanges, and branded status comms—reduce manual churn and keep customers informed at every step.
Order Management
Centralize capture-to-delivery with split shipments, backorders, exchanges, and branded status comms—reduce manual churn and keep customers informed at every step.
CRM
Unify all your customer data in one AI-powered CRM database that connects all your Hoop tools.
CRM
Unify all your customer data in one AI-powered CRM database that connects all your Hoop tools.
CRM
Unify all your customer data in one AI-powered CRM database that connects all your Hoop tools.
Inbound Voice AI
AI answers and routes inbound calls 24/7, qualifies leads, books appointments, and logs transcripts so your team never misses an opportunity.
Inbound Voice AI
AI answers and routes inbound calls 24/7, qualifies leads, books appointments, and logs transcripts so your team never misses an opportunity.
Inbound Voice AI
AI answers and routes inbound calls 24/7, qualifies leads, books appointments, and logs transcripts so your team never misses an opportunity.
Grow loyalty
and increase basket size
Reward repeat purchases, personalize offers, and simplify checkout—online and at the counter.
Commerce Tools
Accept payments, manage subscriptions, and include payment links in quotes, forms, meeting invites, and more.
Commerce Tools
Accept payments, manage subscriptions, and include payment links in quotes, forms, meeting invites, and more.
Commerce Tools
Accept payments, manage subscriptions, and include payment links in quotes, forms, meeting invites, and more.
Flexible Payment Processing
Accept payments via card or ACH using Hoop payments or connect your existing Stripe account.
Flexible Payment Processing
Accept payments via card or ACH using Hoop payments or connect your existing Stripe account.
Flexible Payment Processing
Accept payments via card or ACH using Hoop payments or connect your existing Stripe account.
Payment Links
Centralize commerce in your CRM — create and share payment links to get paid faster.
Payment Links
Centralize commerce in your CRM — create and share payment links to get paid faster.
Payment Links
Centralize commerce in your CRM — create and share payment links to get paid faster.
Loyalty Program
Launch points, tiers, and rewards on top of CRM to increase repeat purchases, average order value, and lifetime value—connect POS/e-com so earn and redeem work everywhere.
Loyalty Program
Launch points, tiers, and rewards on top of CRM to increase repeat purchases, average order value, and lifetime value—connect POS/e-com so earn and redeem work everywhere.
Loyalty Program
Launch points, tiers, and rewards on top of CRM to increase repeat purchases, average order value, and lifetime value—connect POS/e-com so earn and redeem work everywhere.
Coupons & Discounts
Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.
Coupons & Discounts
Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.
Coupons & Discounts
Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.
Listings AI
AI agents request, respond to, and market customer reviews across locations—using A/B-tested requests, on-brand replies, widgets, and benchmarking—to grow reputation, visibility, and revenue.
Listings AI
AI agents request, respond to, and market customer reviews across locations—using A/B-tested requests, on-brand replies, widgets, and benchmarking—to grow reputation, visibility, and revenue.
Listings AI
AI agents request, respond to, and market customer reviews across locations—using A/B-tested requests, on-brand replies, widgets, and benchmarking—to grow reputation, visibility, and revenue.
Have a question for our sales team?
Give us a call and we'll walk you through it.
Discover how BBVA drives trial conversions by 120% with personalization
Banking company BBVA uses personalized outreach to nurture customers through the trial period. The result? Increased conversions and up to 15 hours saved per week.
120%
Increase in conversion rate
"The net promoter score of HoopAI Enterprise was good. This was by far the company-favorite solution."
Abed Malak
Senior Project Manager
Pricing
Below you’ll find pricing for our platform, with emphasis on the Popular features included.
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- CRM
- Contact Management
- Meeting Scheduler
- Online Form Builder
- Chat Widgets
- CMS tools & Blog Software
- AI Content Writer
- AI Social Caption Generator
- AI-Powered Email
- Business Card Scanner
- App Marketplace
- Automation
- AI Summarization
- AI-Powered Quotes
- Commerce Tools
- Reputation Management
- Social Media Management
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Campaigns
- Audience Segments
- Ad Tracking and Management
- Ads Agent
- Content Agent
- Content Remix
- Content Personalization
- Content Repurposing Software
- Chatbot Builder Software
- AI Guided Selling
- CPQ Software
- Call Tracking
- Cloud Storage Integrations
- Business Insights
- Automated Customer Service
- Communities
- Courses & Certificates
- Commerce Reporting Analytics Suite
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- CRM
- Contact Management
- Meeting Scheduler
- Online Form Builder
- Chat Widgets
- CMS tools & Blog Software
- AI Content Writer
- AI Social Caption Generator
- AI-Powered Email
- Business Card Scanner
- App Marketplace
- Automation
- AI Summarization
- AI-Powered Quotes
- Commerce Tools
- Reputation Management
- Social Media Management
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Campaigns
- Audience Segments
- Ad Tracking and Management
- Ads Agent
- Content Agent
- Content Remix
- Content Personalization
- Content Repurposing Software
- Chatbot Builder Software
- AI Guided Selling
- CPQ Software
- Call Tracking
- Cloud Storage Integrations
- Business Insights
- Automated Customer Service
- Communities
- Courses & Certificates
- Commerce Reporting Analytics Suite
Enterprise
Our most powerful marketing, sales, customer service, content, & operations software
$450
/
month
per seat
- Everything in Pro
- ABM Software
- Advanced Marketing Reporting
- Centralized Audit Log
- HIPAA Compliance
- Advanced Routing
- Deal Splits
- Conversational Intelligence
- Conditional SLAs
- Predictive Lead Scoring
- Custom Goals
- Journey Report
- Journey Automation
- Multi-Touch Revenue Attribution
- Lookalike Lists
- Interactive Voice Response
- Event Visualizer
- Content Sync
- Sensitive Data Protection
- Cloud Data Integrations
- Organize Teams
- Custom Objects
- Role-Based Permissions
- Multi-Account Management
It's already easy to use. But we’re still here for you.
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24/7 Support
Our award-winning support team is available 24/7 to answer technical questions. Core customers get email and live chat support.
Onboarding
Get started fast with intuitive onboarding that guides you step by step and offers tailored templates to customize your CRM for your industry.
Education
From blog posts to online courses and certifications at HoopAI Academy, you’ll find everything you need to master the software and industry best practices as you grow.
Voted # 1 in 14 reports
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900+ app integrations
Frequently asked questions
Grow your business better
Get started with the all-in-one platform that’s easy to use and fast to drive results.