Service
Inbound Voice AI

Never miss an inbound call again

An AI phone agent greets callers, understands intent, qualifies, routes, books, and logs every conversation—freeing staff to focus on high-value work while keeping response times instant.
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A dashboard showing AI phone agent call logs, intent insights, and automated booking confirmations, highlighting efficiency and instant response times.

AI call handling built into your phone system.

Configure inbound call flows so the agent answers first, only on missed calls, or as a fallback. Adjust timeouts to avoid local voicemail capturing the call.

Natural conversations that get work done

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Understands context

Converses naturally and follows intent rather than rigid menus.

Speech recognition

Transcribes and interprets speech for accurate actions and records.

Always on

Provide consistent 24/7 coverage for inquiries and lead capture.

These capabilities reduce wait times and increase conversion on first contact.

A dashboard showing inbound calls being answered and routed by AI, with transcripts and lead qualifications displayed.

Flexible call flows

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  • Answer all inbound calls with AI.
  • Answer only missed or after-hours calls.
  • Forward to humans when needed.
  • Lower inbound call timeout so calls do not hit local voicemail.

Choose the flow that matches your staffing and SLAs.

A dashboard displaying various customizable call flow options, including AI answering, human forwarding, and timeout settings.

Book and route without hold music

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Instant routing

Send callers to the right queue or number based on stated need.

Appointment booking

Reserve calendar slots and collect details during the call.

Warm handoff

Transfer to a teammate when a human touch is required.

Inbound agents handle qualifying, booking, and handoffs consistently.

A clean UI showing call routing options, an appointment booking calendar, and a "warm handoff" button for seamless transfers.

Everything captured in CRM

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  • Auto-create or update contacts with key fields from the call.
  • Attach call transcriptions to the record for context.
  • Trigger follow-up workflows based on outcomes.

Rich records keep teams aligned for faster follow-through.

CRM contact profiles with attached call transcripts, automated workflows, and a clean, organized dashboard for quick follow-through.

Have a question for our sales team?

Give us a call and we'll walk you through it.

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Frequently asked questions

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