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Automate customer service to eliminate manual work.
Automate customer service to eliminate manual work.
Automate customer service tasks to eliminate unnecessary manual processes. Route tickets to specialists faster, send feedback surveys, and close more tickets with integrated CRM and service data. Hoop Service customers see an increase in ticket close rates after just six months.
Automate customer service to eliminate manual work.
Automate customer service to eliminate manual work.
Automate customer service tasks to eliminate unnecessary manual processes. Route tickets to specialists faster, send feedback surveys, and close more tickets with integrated CRM and service data. Hoop Service customers see an increase in ticket close rates after just six months.
Automate customer service to eliminate manual work.
Automate customer service to eliminate manual work.
Automate customer service tasks to eliminate unnecessary manual processes. Route tickets to specialists faster, send feedback surveys, and close more tickets with integrated CRM and service data. Hoop Service customers see an increase in ticket close rates after just six months.
Automated customer service that deepens relationships.
Built on unified customer data, Hoop Service offers automation that humanizes your team instead of digitizing them. Empower agents to craft scalable, personalized experiences and provide visibility across internal teams.
Work better together with unified data
- Automation engine built on one unified CRM platform.
- Connect data across the business for a single source of truth.
- Integrate with favorite apps like Jira and Slack.
- Collaborate with ease across teams.
Automate support to stop tickets from falling through the cracks
- Ensure highest priority tickets are resolved quickly.
- Set triggers based on support tickets to create deals or enroll customers into nurture sequences.
- Share context across teams so issues are communicated and handled.
Streamline feedback in one connected system
- Keep all customer feedback in Hoop Service to turn insights into action.
- Follow up automatically based on NPS responses.
- Surface key product insights and build social proof.
Satisfy customers with seamless handoffs
- Align marketing, sales, and service with automation that keeps teams in sync.
- Use automated routing and conversation workflows to assign the right team.
- Trigger notifications, set reminders, and generate tasks to maintain momentum.
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