Customer Success Programs
Explore our business growth programs, made to help you grow faster.
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Solutions for Hospitals & Health Systems
Unify intake, service, and billing for hospitals & facilities
Hoop for Hospitals & Facilities helps multi-site providers centralize intake, meet SLAs, and streamline billing in one secure platform.
Trusted by leading companies
Coordinate complex operations
with governance & scale
Give access-controlled teams a single system for requests, communications, and payments—with auditability and SSO built in.
It's Easy
Hoop is easy to set up and use, making it even easier for you to scale. Customize your CRM with intuitive onboarding, get tips for using Hoop right alongside your tools, and let Hoop automate manual tasks.
It's Fast
With Hoop, get up and running quickly so you can start getting results from day one. With powerful tools, automation, and AI built in, you’ll accomplish more in less time — without increasing headcount.
It's All-In-One
With all your software on one platform, you don’t have to stitch together multiple tools to get the job done. And with educational resources & an exclusive founders community, you can grow your business, all in one place.
Centralize intake
and triage by priority
Capture calls and messages across channels, route by urgency or line of service, and keep wait times down with AI-assisted responses.
Coordinate care & service
with secure access
Publish self-service answers, share updates via portal, and enforce least-privilege access with full audit trails.
Patient Portal
A secure patient hub for messages, intake, labs, and appointments—enabled by reframing the existing customer portal and layering HIPAA safeguards, consent, and audit.
User Management
Control user permissions for CRM records, content, and tools so each user has access to the right assets.
Centralized Audit Log
Track every action taken by humans, automations, integrations, and AI for transparency and accountability.
Single Sign On Integration
Enable your users to log in quickly, conveniently, and securely using SSO.
Simplify billing
and authorizations
Digitize forms and signatures, send payment links, and prevent failed renewals to protect revenue.
Integrated E-Signature
Enable secure digital signing to close deals faster without printing or scanning.
Click the X icon on the top right corner to close the modal, alternatively, you can press "escape" or "enter"
Integrated E-Signature
Integrated E-Signature
Deliver quotes that buyers can review and sign in one sitting. Signers complete fields securely, you get instant status, and records attach to deals automatically for full traceability.
Seamless signing experience
Combine pricing, terms, and signature on a single page to remove friction. Notifications prompt stakeholders who still need to sign.
Automatic recordkeeping
- Signed PDFs stored on deals and contacts.
- Signer identity, IP, and timestamps preserved.
- Templates standardize recurring agreements.
Security and compliance
Encryption and audit trails protect integrity and support common e-signature regulations across regions.
Accelerate time-to-sign
Insights for coaching
Dunning & Revenue Recovery
Protect subscription revenue with smart retries, card updater, branded recovery flows, and clear comms—win back failed payments before they turn into churn.
Have a question for our sales team?
Give us a call and we'll walk you through it.
Network-wide healthcare intelligence with HoopAI
An AI assistant helps patients find the right doctor and see available appointments. The network also centralized reviews across hospitals and increased posting with Hoop Social Media Management.
432%
Faster Response Time
"The AI doctor finder and centralized reviews made our engagement clearer and faster."
Laila Al-Mutairi
Director of Patient Experience of Sulaiman Al-Habib Hospital
Pricing
Choose a plan that matches your needs.
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- CRM
- Contact Management
- Meeting Scheduler
- Online Form Builder
- Chat Widgets
- CMS tools & Blog Software
- AI Content Writer
- AI Social Caption Generator
- AI-Powered Email
- Business Card Scanner
- App Marketplace
- Automation
- AI Summarization
- AI-Powered Quotes
- Commerce Tools
- Reputation Management
- Social Media Management
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Campaigns
- Audience Segments
- Ad Tracking and Management
- Ads Agent
- Content Agent
- Content Remix
- Content Personalization
- Content Repurposing Software
- Chatbot Builder Software
- AI Guided Selling
- CPQ Software
- Call Tracking
- Cloud Storage Integrations
- Business Insights
- Automated Customer Service
- Communities
- Courses & Certificates
- Commerce Reporting Analytics Suite
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- CRM
- Contact Management
- Meeting Scheduler
- Online Form Builder
- Chat Widgets
- CMS tools & Blog Software
- AI Content Writer
- AI Social Caption Generator
- AI-Powered Email
- Business Card Scanner
- App Marketplace
- Automation
- AI Summarization
- AI-Powered Quotes
- Commerce Tools
- Reputation Management
- Social Media Management
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Campaigns
- Audience Segments
- Ad Tracking and Management
- Ads Agent
- Content Agent
- Content Remix
- Content Personalization
- Content Repurposing Software
- Chatbot Builder Software
- AI Guided Selling
- CPQ Software
- Call Tracking
- Cloud Storage Integrations
- Business Insights
- Automated Customer Service
- Communities
- Courses & Certificates
- Commerce Reporting Analytics Suite
Enterprise
Our most powerful marketing, sales, customer service, content, & operations software
$450
/
month
per seat
- Everything in Pro
- ABM Software
- Advanced Marketing Reporting
- Centralized Audit Log
- HIPAA Compliance
- Advanced Routing
- Deal Splits
- Conversational Intelligence
- Conditional SLAs
- Predictive Lead Scoring
- Custom Goals
- Journey Report
- Journey Automation
- Multi-Touch Revenue Attribution
- Lookalike Lists
- Interactive Voice Response
- Event Visualizer
- Content Sync
- Sensitive Data Protection
- Cloud Data Integrations
- Organize Teams
- Custom Objects
- Role-Based Permissions
- Multi-Account Management
It's already easy to use. But we’re still here for you.
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24/7 Support
Our award-winning support team is available 24/7 to answer platform-specific questions.
Onboarding
Get started fast with intuitive onboarding that guides you step by step and offers tailored templates to customize your CRM for your industry.
Education
You'll find everything you need to master the software and industry best practices as you grow.
Voted # 1 in 32 reports
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1500+ app integrations
Frequently asked questions
Ready to transform hospital operations?
Get a demo tailored to your hospital system and service needs.