September 3, 2025
Case Studies

Converting ad clicks to property viewings instantly

2.7x
Bookings Growth
2min
Median Response Time
90d
Measurement Window
2.7x
Bookings Growth
2min
Median Response Time
90d
Measurement Window
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Maryon Real Estate guides families, investors, and corporate buyers to the right property without the usual paperwork maze. The team wanted one Hoop workspace where an AI assistant, sales advisors, and finance could serve clients together.

  • 2x faster viewings: AI pre-qualifies prospects and books tours in minutes.
  • +38% conversions: Advisors close more deals because every detail lives in one thread.
  • Zero handoff gaps: Finance issues deposits while buyers are still excited.
  • Clear board view: Leadership watches the entire pipeline without digging through spreadsheets.

Buyers feel guided every step. Hoop keeps the AI, advisors, and finance acting as one team.

Ranya H., Head of Customer Experience, Maryon Real Estate

One assistant for every buyer

Prospects meet an AI concierge the moment they hit a Maryon Real Estate page. Website Builder showcases listings, Forms capture preferences, and Customer Agent suggests homes, answers questions, and collects viewing windows in Arabic or English.

When a buyer shows intent, Meeting Scheduler offers live calendar slots. Advisors join the same thread already filled with budgets, timelines, and lifestyle needs so calls focus on advice, not data entry.

StageHow Hoop guides it
DiscoveryBuyer view: Explore listings with chat support. Team view: Customer Agent records needs instantly.
QualificationBuyer view: Receive matched homes and viewing options. Team view: Meeting Scheduler books the tour and updates advisors.
TourBuyer view: Get reminders and digital brochures. Team view: Advisors update Deal Pipeline with notes and next steps.
OfferBuyer view: Receive clear pricing and deposit links. Team view: Commerce Tools issues invoices and tracks payments.
After-saleBuyer view: Chat the same assistant for move-in tips. Team view: Service Agent handles follow-up and referrals.

Advisors review this buyer journey every Monday. They celebrate fast wins, study longer cycles, and tweak scripts so the AI keeps getting smarter.

Visualizing the buyer loop

A shared diagram keeps investors and advisors aligned on how discovery, qualification, and payments flow through Hoop.

Maryon Real Estate leadership calibrating the buyer journey inside Hoop Maryon Real Estate leadership calibrating the buyer journey inside Hoop

This diagram became part of every investor briefing. It shows how discovery, qualification, tours, and payments stay in lockstep even as the portfolio grows.

Helping advisors close with confidence

Advisors rely on Deal Pipeline to track every buyer. They know who needs a follow-up, who is ready for financing, and who needs a new recommendation. Commerce Tools handles deposits, while Subscriptions offers add-on services like maintenance or rental management.

Marketing teams run tailored nurture sequences through WhatsApp Marketing and Social Media Management. They showcase new developments, success stories, and community updates without leaving Hoop.

Operational clarity for Maryon Corp

Leadership monitors brand health with Marketing Analytics and Data Studio. They compare property performance, agent productivity, and acquisition costs alongside other Maryon Corp businesses like Abanus, Tamarc, and Thumn.

Because Maryon Real Estate shares the same Hoop backbone as the rest of the group, they can roll up reports, transfer playbooks, and launch new services without retooling the stack.

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