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Your 24/7 AI Concierge
Your 24/7 AI Concierge
Support every stage of your customer journey with one AI agent that works across marketing, sales, and service.

Your 24/7 AI Concierge
Your 24/7 AI Concierge
Support every stage of your customer journey with one AI agent that works across marketing, sales, and service.

Your 24/7 AI Concierge
Your 24/7 AI Concierge


You lead. One AI agent handles the rest.
Hoop AI Agents customer agent covers your entire front office, switching seamlessly between sales, marketing, and support to match each moment. Qualify prospects and book meetings, instantly answer pricing questions, and resolve issues with empathy by tapping into complete CRM data. Teams using customer agent see 65%+ of conversations resolved automatically, 39% faster ticket resolution, and 10% higher close rates.
Hoop AI Agents customer agent covers your entire front office, switching seamlessly between sales, marketing, and support to match each moment. Qualify prospects and book meetings, instantly answer pricing questions, and resolve issues with empathy by tapping into complete CRM data. Teams using customer agent see 65%+ of conversations resolved automatically, 39% faster ticket resolution, and 10% higher close rates.
Drive engagement with marketing content
- Answer visitor questions and guide people to the right content.
- Promote events and campaigns in context to keep audiences moving.
- Engage prospects on first touch and capture intent for follow-up.
- Answer visitor questions and guide people to the right content.
- Promote events and campaigns in context to keep audiences moving.
- Engage prospects on first touch and capture intent for follow-up.

Convert sales opportunities faster
- Explain pricing and surface product details instantly.
- Qualify buyers automatically and book meetings without back-and-forth.
- Use CRM context so every conversation is accurate, relevant, and on-brand.
- Help buyers make decisions faster to lift pipeline velocity.
- Explain pricing and surface product details instantly.
- Qualify buyers automatically and book meetings without back-and-forth.
- Use CRM context so every conversation is accurate, relevant, and on-brand.
- Help buyers make decisions faster to lift pipeline velocity.

Provide remarkable service, 24/7
Instant, always-on support
Respond at any hour with fast, accurate answers that cut backlog and boost CSAT.
Trusted, cited answers
Rely on responses generated only from your approved content—with sources cited to build confidence.
Smart handoff
Escalate to a human, qualify prospects, or book meetings automatically when issues require a person.
Instant, always-on support
Respond at any hour with fast, accurate answers that cut backlog and boost CSAT.
Trusted, cited answers
Rely on responses generated only from your approved content—with sources cited to build confidence.
Smart handoff
Escalate to a human, qualify prospects, or book meetings automatically when issues require a person.

Set up in minutes and scale everywhere
- Convert existing knowledge base docs into helpful answers—no coding required.
- Work across chat, WhatsApp, Facebook, email, and voice for consistent support.
- Monitor results and improve by tracking resolution rates, sentiment, leads qualified, and meetings booked.
- Built on trusted AI with safety and governance so you can deploy with confidence.
- Convert existing knowledge base docs into helpful answers—no coding required.
- Work across chat, WhatsApp, Facebook, email, and voice for consistent support.
- Monitor results and improve by tracking resolution rates, sentiment, leads qualified, and meetings booked.
- Built on trusted AI with safety and governance so you can deploy with confidence.




Frequently asked questions
What is Hoop AI Agents?
An AI customer agent that works across marketing, sales, and service to qualify prospects, answer questions, resolve issues, book meetings, cite sources, and escalate when needed—24/7.
How does Hoop AI Agents customer agent automate customer conversations?
It pulls from your approved knowledge and CRM context to provide accurate, cited answers, handle simple actions, qualify leads, schedule meetings, and route complex cases to reps.
How much does Hoop AI Agents customer agent cost?
It is included in Pro+ subscriptions. Contact the team for plan and feature details.
What’s the difference between AI customer support and traditional chatbots?
Hoop AI Agents uses approved knowledge with citations, understands context from your CRM, works across channels, and can take actions like booking meetings—going beyond rigid, scripted flows.
Can you customize agents?
Yes. Train on your content, set guardrails and workflows, define handoff rules, and monitor performance to refine answers over time.
Grow your business better
Get started with the all-in-one platform that’s easy to use and fast to drive results.