Use Instagram replies and comments in workflows, then send eligible DMs or comment replies from Hoop.
How it works
A connected Instagram Business account can trigger Hoop workflows from supported replies or comments. Workflow actions can respond by DM or comment when the account and conversation meet Meta's rules.
Instagram activity to Hoop
A supported Instagram reply or comment can start a Hoop workflow for the matched contact.
Hoop workflow to Instagram
A workflow can send an eligible Instagram DM or a comment-to-DM response through the connected account.
Useful for
- Trigger workflows from supported replies
- Reply by DM from an automation
- Turn selected comment activity into follow-up
What you need
- 01
An Instagram Business account
- 02
A linked Facebook Page
- 03
The account connected to the matching Hoop account
Before you connect
- Meta's 24-hour messaging policy and prior-interaction rules apply.
- This connection does not claim a full Instagram profile or audience sync.
- Available actions depend on the account type and permissions granted by Meta.
- Authentication
- Connect the Instagram Business account through the linked Facebook Page and approve the requested Meta permissions.
- Account requirements
- An eligible Instagram Business account linked to a Facebook Page.
Source check
This Hoop connection profile is being refreshed. No public source links are published for this record yet, so treat its direction and setup details as guidance rather than a verification.
