October 3, 2025

Market QR codes driving online subscription orders

35%

Repeat Order Rate

Channels Connected

90d

Measurement Window

35%

Repeat Order Rate

Channels Connected

90d

Measurement Window

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Royal Bee Honey is a seasonal retailer known for rich blends that sell out fast. They wanted Hoop to turn first-time buyers into loyal subscribers while keeping the story warm and easy to follow.

+35% repeat orders: Subscribers now reorder before the jar runs out.
Replies in five seconds: Questions get answered before a shopper looks away.
Clean cash flow: Deposits, invoices, and renewals land inside one thread.
Clear visibility: The whole team sees which offers turn one-off buyers into fans.

Royal Bee Honey storefront highlighting the latest seasonal blends

Founder greeting subscribers while Hoop tracks every preference

“ Hoop turned our seasonal rush into steady repeat revenue by remembering every flavor preference and renewal moment. ”

Yousef M., Founder, Royal Bee Honey

Welcoming shoppers with a personal touch

Royal Bee shares new blends with Social Media Management and Content Remix. Campaigns invite buyers to tastings and lead forms capture flavor notes and dietary needs in Hoop.

When someone reaches out, Customer Agent answers ingredient questions, bundles popular products, and suggests subscription plans. Everything stays in one friendly chat, so the team never repeats itself.

Scene	What shoppers feel	What the team does
Discovering a new blend	Recipes and behind-the-scenes clips invite them to taste before buying.	Campaign calendars and remix tools keep stories fresh without overloading the crew.
Chatting at the booth	Questions about origins, sweetness, or allergies get friendly, instant replies.	The assistant references ingredient notes and suggests pairings pulled from the shared library.
Checking out	Payment links arrive inside the conversation; shoppers get receipts instantly.	Orders, invoices, and subscriptions sync automatically so finance never chases paperwork.
Aftercare	Care tips and serving ideas land just as the jar is opened.	Follow-up messages draw from the purchase history to keep narration personal.
Renewal	Reminders reference their favorites and offer seasonal surprises.	Retention journeys watch consumption patterns and time the next invite perfectly.

The team keeps this table on the tasting-room wall. It guides daily stand-ups and makes sure every new hire understands the Hoop flow from day one.

Showing the subscription loop

A single diagram keeps the tasting team, fulfillment, and finance aligned on how Hoop powers every renewal.

Light and dark mode diagram showing Royal Bee Honey

The diagram is part of investor updates. It shows how storytelling, chat, and repeat billing run on the same spine even with seasonal demand swings.

Keeping retention strong and simple

Renewal workflows live in Hoop. AI-Powered Email sends reminders based on how fast customers finish a jar, and WhatsApp Marketing shares new pairings with photos and short videos.

If a customer needs help, Service Agent triages refunds or replacements. The entire conversation stays in Hoop, so any teammate can step in and keep the tone sweet and human.

Retention specialist reviewing upcoming renewals

Subscriber celebrating the arrival of a new honey box

Seeing the business in one view

Leadership knows what to make next because Marketing Analytics and Data Studio reveal top flavors, subscriber churn, and cross-sell wins. The same dashboards feed seasonal planning and help partners stock the blends fans crave most.