Shopify
Source-reviewed capability blueprint for Shopify: Import selected Shopify products, collections, customers, orders, and transactions into Hoop for visibility and automation. Confirm Hoop availability before setup.
This source-reviewed capability blueprint describes expected behavior and vendor requirements. It does not confirm that Hoop has enabled this connection for your account.
Overview
This profile describes the expected connection path if it is enabled in Hoop. Connect a Shopify store and choose which supported commerce records should enter Hoop. Selected historical records can be imported, ongoing store events can update Hoop records, and supported order or payment activity can start automations. No write-back to Shopify is claimed.
Expected data flow
Selected Shopify data to Hoop
Expected when enabled: Selected products, collections, customers, orders, and transactions can move from Shopify into Hoop and support related records or workflows.
Expected capabilities
- Expected when enabled: Import selected historical Shopify commerce records
- Expected when enabled: Continue syncing selected products, collections, customers, orders, and transactions into Hoop
- Expected when enabled: Use supported order and payment events in workflows
- Expected when enabled: Keep selected product and collection data available in Hoop
Expected setup
- 01
Expected setup step when enabled: A Shopify store
- 02
Expected setup step when enabled: Permission to authorize the OAuth connection
- 03
Expected setup step when enabled: The desired historical-import and ongoing-sync options selected during setup
- 04
Expected setup step when enabled: Access to the protected customer data required for customer, order, or transaction fields
Expected requirements and limits
- Expected constraint for this path: No verified Hoop-to-Shopify write-back is included.
- Expected constraint for this path: Customer, order, and transaction fields depend on Shopify permissions, protected-data access, app type, and plan.
- Expected constraint for this path: Historical customer import can be limited to customers with prior orders.
- Expected constraint for this path: Product taxes are not mapped, and supported order or transaction fields can be normalized in Hoop.
- Expected constraint for this path: Records already imported into Hoop can remain after sync is turned off.
- Authentication
- Expected authentication if this path is enabled: Authorize the current Shopify OAuth connection for the store and approve the requested commerce and protected-data permissions.
- Account requirements
- Setup assumptions only; confirm Hoop access first. A Shopify plan and permission set that expose the selected product, customer, order, and transaction data.
Sources
The linked sources and profile copy were reviewed on Aug 9, 2026. These sources document the connected service's rules and APIs; they do not confirm that the connection is enabled in Hoop or in a particular account. The next source review is due Nov 9, 2026.
