Customer Success Programs
Explore our business growth programs, made to help you grow faster.
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Solutions for Events & Venues
Sell out events and delight attendees All-in-one events & venues platform
Ticketing, registrations, memberships, sponsors, and attendee comms in one place.
Trusted by leading companies
Everything you need to run events
From pre-sale hype to day-of operations and post-event follow-up, HoopAI centralizes ticketing, passes, schedules, and communications so your team moves faster.
It's Easy
Hoop is easy to set up and use, making it even easier for you to scale. Customize your CRM with intuitive onboarding, get tips for using Hoop right alongside your tools, and let Hoop automate manual tasks.
It's Fast
With Hoop, get up and running quickly so you can start getting results from day one. With powerful tools, automation, and AI built in, you’ll accomplish more in less time — without increasing headcount.
It's All-In-One
With all your software on one platform, you don’t have to stitch together multiple tools to get the job done. And with educational resources & an exclusive founders community, you can grow your business, all in one place.
Ticketing & Registration
Branded checkout with timed releases and promo codes. Seat maps, capacities, and ADA support. Speaker/session and schedule management
POS Integrations
Real-time sync between in-store POS and your CRM/e-commerce so orders, refunds, customer identities, and inventory all reconcile.
Inventory Management
Real-time, multi-location stock with valuation, cycle counts, replenishment, and barcode workflows.
Order Management
Centralize capture-to-delivery with split shipments, backorders, exchanges, and branded status comms.
Passes, Memberships & Loyalty
Digital passes and renewals. Member perks, tiers, and benefits. Self-serve portals for upgrades and transfers. </ul>
Lead Scoring
Use AI-driven engagement scoring to identify and prioritize top leads, aiding in closing more deals.
VoIP Software
Make calls from inside Hoop and enjoy automated call recording and logging.
Sponsors & Exhibitors
Sponsor packages and deliverables tracking. Lead capture forms and QR codes. Automated recap and ROI reporting.
Flexible Payment Processing
Accept payments via card or ACH using Hoop payments or connect your existing Stripe account.
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Flexible Payment Processing
Flexible Payment Processing
Offer customers modern ways to pay while keeping finance and sales in sync. Hosted checkouts reduce friction for buyers and eliminate reconciliation headaches for teams.
Multiple payment methods
Support major cards, ACH bank transfer, and digital wallets on responsive, brandable pages. Reduce abandonment with clear confirmation and receipts.
Use Hoop or your processor
- Start fast with built-in payments.
- Connect Stripe when preferred or required.
- Keep existing accounting flows intact.
Secure, seamless transactions
Encryption and tokenization protect sensitive data, while events update contacts, deals, and reports the moment payments clear.
Operate globally
Revenue ops tooling
Loyalty Program
Launch points, tiers, and rewards on top of CRM to increase repeat purchases, average order value, and lifetime value—connect POS/e-com so earn and redeem work everywhere.
Coupons & Discounts
Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.
Have a question for our sales team?
Give us a call and we'll walk you through it.
Engagement that lasts beyond one-time events
GIF powered its website and ticketing with Hoop, ran email and LinkedIn campaigns, and launched a private investor community and branded app with AI support.
14%
Ticket Revenue Growth
"Hoop ran our entire experience... We launched faster, grew ticket revenue, and converted a two-day event into an active investor community."
Farah Harb
Program Director of Global Investors Forum
Pricing
Choose a plan that matches your needs.
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- Everything in Free
- Ticketing & registration basics
- Email & SMS campaigns
- Attendee CRM
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Seat maps & allocations
- Sponsors & exhibitors
- Memberships & renewals
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- Everything in Free
- Ticketing & registration basics
- Email & SMS campaigns
- Attendee CRM
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Seat maps & allocations
- Sponsors & exhibitors
- Memberships & renewals
Enterprise
Our most powerful marketing, sales, customer service, content, & operations software
$450
/
month
per seat
- Everything in Pro
- Advanced permissions & approvals
- SLA, SSO, audit logs
- Premium onboarding & support
It's already easy to use. But we’re still here for you.
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24/7 Support
Our award-winning support team is available 24/7 to answer platform-specific questions.
Onboarding
Get started fast with intuitive onboarding that guides you step by step and offers tailored templates to customize your CRM for your industry.
Education
You'll find everything you need to master the software and industry best practices as you grow.
Voted # 1 in 32 reports
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1500+ app integrations
Frequently asked questions
Ready to sell out your next event?
Get a demo tailored to your event operations and ticketing needs.