Technical Writer (Docs) Lead

About the team

We help developers succeed with APIs, SDKs, docs, and community. We turn feedback into better products.

About the role

You will own meaningful scope in Developer Experience. You will partner across Product, Engineering, Design, Data, and GTM to ship value fast.

What you’ll do

• Create great docs, guides, and samples for developers.
• Build SDKs and reference apps that unblock developers.
• Engage community through forums and events.
• Collect feedback to inform product and APIs.
• Measure developer adoption and satisfaction.
• Document decisions clearly and keep stakeholders aligned.

First 90 days

• 30d: publish starter docs and samples
• 60d: ship SDK updates and a tutorial series
• 90d: grow developer adoption and satisfaction

What you’ll bring

• Relevant experience in a similar role within SaaS or platforms
• Ability to turn ambiguity into clear plans and shipped work
• Strong collaboration across functions and comfort with data
• Clear written communication and simple, practical thinking
• Bachelor’s or higher in Computer Science, Software Engineering, or a related field

You’ll do well here if you

• Care about customer outcomes and craft
• Enjoy shipping fast and improving with data
• Keep things simple and raise the quality bar

Compensation and benefits

• Base 180k to 240k USD. Equity and comprehensive benefits. Local ranges apply outside the US.
• Competitive equity grants
• Health, time off, learning, and wellness benefits; details vary by location
• High-spec laptop and budget for your workspace