‍

Solutions for Food & Hospitality

Delight guests and fill tables with hospitality-ready CRM & POS

Connect data, automate work, and launch workflows built for food & hospitality. Reservations, billing, outreach窶播one in one place.

Get started

Get a demo

Trusted by leading companies

Reservations, POS, loyalty

connected to your CRM

Bring reservations, PMS, POS, and loyalty data together so marketing, service, and operations stay in sync.Automate lifecycle moments窶馬ew guest welcome, pre-arrival upsells, post-stay surveys窶蚤nd see ROI in one dashboard.

It's Easy

Hoop is easy to set up and use, making it even easier for you to scale. Customize your CRM with intuitive onboarding, get tips for using Hoop right alongside your tools, and let Hoop automate manual tasks.

It's Fast

With Hoop, get up and running quickly so you can start getting results from day one. With powerful tools, automation, and AI built in, you’ll accomplish more in less time — without increasing headcount.

It's All-In-One

With all your software on one platform, you don’t have to stitch together multiple tools to get the job done. And with educational resources & an exclusive founders community, you can grow your business, all in one place.

Connect reservations, POS, and menus

Sync bookings, tables, checks, items, and offers with CRM segments to trigger timely outreach and service tasks.</p>

A dashboard showing leads from ads/social, local campaign setup, a form builder, and a WhatsApp chat window for instant replies.

POS Integrations

Real-time sync between in-store POS and your CRM/e-commerce so orders, refunds, customer identities, and inventory all reconcile.

Inventory Management

Real-time, multi-location stock with valuation, cycle counts, replenishment, and barcode workflows.

Order Management

Centralize capture-to-delivery with split shipments, backorders, exchanges, and branded status comms.

Grow loyalty and reputation

Reward frequent guests, recover lapsed visitors, and turn reviews into measurable revenue impact.

A clean dashboard with an inbound voice AI and a deal pipeline, showing calls routed and tours auto-scheduled.

Guest Loyalty

Hospitality-specific loyalty with stay and F&B recognition, partner perks, and member-only rate rules—built to drive direct bookings and lifetime value.

Loyalty Program

Launch points, tiers, and rewards on top of CRM to increase repeat purchases, average order value, and lifetime value—connect POS/e-com so earn and redeem work everywhere.

Coupons & Discounts

Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.

Listings AI

AI agents request, respond to, and market customer reviews across locations—using A/B-tested requests, on-brand replies, widgets, and benchmarking—to grow reputation, visibility, and revenue.

Reputation Management

Monitor and respond to reviews to protect your brand and enhance your online visibility.

OTA Review Ingestion

Aggregate reviews from Booking, Airbnb, Expedia, and more into one inbox to reply, escalate issues, and analyze themes—protecting reputation and improving ranking signals.