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Turn interactions into insight.
Turn interactions into insight.
Customer journey analytics let you see which touchpoints attract, convert, and retain customers. Track contacts, deals, and tickets through every stage and measure conversion rates with precision.
Turn interactions into insight.
Turn interactions into insight.
Customer journey analytics let you see which touchpoints attract, convert, and retain customers. Track contacts, deals, and tickets through every stage and measure conversion rates with precision.
Turn interactions into insight.
Turn interactions into insight.
Customer journey analytics let you see which touchpoints attract, convert, and retain customers. Track contacts, deals, and tickets through every stage and measure conversion rates with precision.
Map and measure the customer journey.
Journey reports reveal how contacts and deals move across stages, showing where customers engage and where they drop off. Use insights to optimize touchpoints and accelerate growth.
Build reports your way
- Create journey reports from sample templates or start from scratch.
- Measure journeys across contacts, deals, or tickets.
- Add up to 15 stages and 15 steps with clear event tracking.
- Analyze up to 5 years of data and 20 million unique events.
Discover what really drives conversions
Stage Analysis
Identify which touchpoints generate the most conversions.
Top Events
Highlight the most common actions customers take at each stage.
Conversion Paths
See how leads progress from visits to meetings and deals.
Accelerate with Pathfinder (BETA)
Use Pathfinder to automatically surface top paths before or after key outcomes. Let AI suggest stages, events, and milestones to speed up report creation and uncover hidden insights.
Customize and act with confidence
- Apply filters by campaign, property, or event type.
- Break down stages by properties like URL or form submission source.
- Save and share reports across teams with set permissions.
- Export data for deeper analysis or build static lists of up to 100,000 objects.
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