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Competitor Analysis

Your edge in local reputation

Compare ratings, reviews, sentiment, and response behavior across competitors to see where you lead and where to improve.
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A dashboard showing competitor cards with ratings, review counts, sentiment trends, and response metrics across Google, Facebook, Yelp, and more.

Benchmark your local reputation

Add competitors to monitor, compare reputation scores and review sources, and drill into themes to learn what customers love or complain about.

Competitor Positioning Grid

Short question goes here

Understand position at a glance.

  • Map competitors on strengths and weaknesses by theme
  • Click any quadrant to open the exact reviews behind it
  • Filter by location, source, and time window
A dashboard showing a positioning grid that maps competitors by strengths and weaknesses, with clickable themes for each brand.

Sentiment HeatMap

Short question goes here

See emotion at scale.

  • Positive, neutral, and negative cells by theme and brand
  • Drill down from any cell to the underlying reviews
  • Track shifts in sentiment over time
A dashboard showing a sentiment heat map with positive, neutral, and negative cells that drill down to source reviews.

Keyword & Theme Analysis

Short question goes here

Turn feedback into action.

  • Surface trending keywords and themes
  • Spot recurring complaints before they grow
  • Highlight what customers love so you amplify it
A dashboard showing keyword and theme analysis with trending phrases, topics, and aggregated review snippets.

Ratings by Source & Score

Short question goes here

One score, full context.

  • Reputation Score (0-100) combines rating, review volume, and responsiveness
  • Break down by source: Google, Facebook, Yelp, Foursquare, Trustpilot, and more
  • Google details: Average Rating, Total Reviews, Average Response Time, Response Rate
A dashboard showing ratings by source with charts for Google, Facebook, Yelp, and more, plus a 0-100 reputation score.

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Frequently asked questions

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