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Organize every customer email in one place.
Organize every customer email in one place.
Hoop’s team email gives you a shared inbox that works. Track responses, route conversations, and access CRM data directly in your inbox to eliminate missed follow-ups and duplicate replies.
Organize every customer email in one place.
Organize every customer email in one place.
Hoop’s team email gives you a shared inbox that works. Track responses, route conversations, and access CRM data directly in your inbox to eliminate missed follow-ups and duplicate replies.
Organize every customer email in one place.
Organize every customer email in one place.
Hoop’s team email gives you a shared inbox that works. Track responses, route conversations, and access CRM data directly in your inbox to eliminate missed follow-ups and duplicate replies.
Work together from a shared inbox.
Centralize customer-facing conversations so your team can collaborate seamlessly. Everyone can see who replied, what was said, and what’s still pending—all without switching tools.
Gain visibility across your team
- View and manage customer conversations in one shared inbox.
- Track interactions to avoid duplicate responses.
- Ensure timely follow-up with team-wide visibility.
Route messages automatically
Set rules to distribute incoming messages evenly or assign them to specific individuals. Add notes, tags, and filters to streamline collaboration and ensure messages reach the right person.
Reply faster with templates
- Create and use reusable templates for common responses.
- Attach frequently used documents.
- Build sequences so your team knows the next step.
Leverage your CRM context
Team email integrates with Hoop’s CRM, displaying contact details, past orders, and conversations. With context at your fingertips, your team can respond with confidence and accuracy.
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