How do Lookalike Lists help me find new customers?
Lookalike Lists identify high-potential prospects who share characteristics with your best existing customers or engaged leads. This powerful Hoop feature expands your reach without sacrificing the quality of your audience targeting.
By starting with a high-quality seed audience, the system models their traits and behaviors to find similar profiles. This allows you to run targeted campaigns that are far more likely to convert than broad advertising efforts. It ensures your marketing budget is focused on people who fit your ideal customer profile, driving efficient acquisition.
What are the necessary prerequisites to start using Lookalike Lists?
To begin creating Lookalike Lists on the Hoop platform, you must meet a few key requirements to ensure success and compliance. These steps allow the system to accurately model your audience and synchronize it with ad partners.
The core prerequisites include:
- A connected ad account for the network where you plan to launch the campaign.
- A synced source audience—either customers from your CRM or engaged website visitors.
- The source audience must be large enough for the network to accurately model.
- Consented data for advertising purposes, ensuring you adhere to governance rules.
Cleaning your source audience by removing disqualified or existing customers also improves the quality of the resulting lookalikes.
How often do my synced Lookalike Lists automatically refresh?
Lookalike Lists are designed to stay fresh and relevant. As your original seed audience updates—with new customers or engaged leads flowing into your synced source—the lookalikes automatically refresh on the network’s schedule.
This automated process ensures that your targeting is always based on the latest customer data available within Hoop. You do not need to manually recreate the lists constantly. Since your list size and composition change over time, the real-time refresh ensures you consistently target profiles that are the closest match to your highest-value customers, maximizing ongoing acquisition efficiency.
What is the pricing structure for accessing Lookalike Lists?
The Lookalike Lists feature is available across multiple subscription tiers within the Hoop platform, catering to businesses of various sizes and needs.
This functionality is included for customers on the:
- Core Plan
- Pro Plan
- Enterprise Plan
Usage limits may be determined by your specific plan, often related to the number of audience syncs or the total audience size managed. For detailed information on any usage caps or high-volume enterprise needs, consult the specific details of your subscription plan.
How should I best use Lookalike Lists for optimal results?
To achieve the highest conversion quality from your lookalike campaigns, employ strategic best practices. Focus on high-value seeds and precise targeting to avoid wasting spend and ensure a positive customer experience.
Effective strategies include:
- Prospecting with customer-only seeds to find new people who mimic high Lifetime Value (LTV) profiles.
- Pairing your lookalike audience with exclusion lists to filter out current customers or competitors.
- Localizing your creative assets and offers by region for maximum relevance and performance.
Testing multiple source audiences based on product line or engagement level helps you compare conversion quality and refine your overall strategy within Hoop.
What happens if a major ad network changes its lookalike modeling policies?
Lookalike availability and API specifications are controlled by the ad networks themselves and are subject to change. The Hoop platform monitors these networks, but you must remain prepared for potential shifts in policy or feature deprecation.
If an ad network sunsets or alters its lookalike modeling:
- Hoop will alert you to the change and its impact on your synced lists.
- You can pivot to supported networks where lookalikes remain available.
- You can shift toward alternative audience strategies, such as retargeting or interest-based targeting overlays.
Always maintain consented data and document your targeting rules diligently for continued compliance, regardless of network changes.