What is Hoop Document Software and who should use it?
Hoop Document Software provides a centralized library for sales content, including decks, proposals, one-pagers, and battlecards. Its primary purpose is to help sales teams share content effectively and gain actionable insights into recipient engagement, ultimately seeing what materials close deals.
It is designed for sales representatives, sales enablement managers, and marketing professionals who need to maintain brand consistency, ensure reps use the latest versions of collateral, and track document performance to continuously improve close rates. It transforms bulky attachments into trackable links, enhancing outreach efficiency.
How does the Document Software track recipient engagement?
The system replaces traditional attachments with secure, trackable links. Once a recipient opens the link, the Document Software begins monitoring their activity in real time. This functionality allows sales reps to know who opened the document, what specific pages or sections they read, and when interest peaks.
Key engagement insights include:
- Real-time alerts when a contact views or forwards a doc.
- Page analytics to see which slides hold attention.
- Stakeholder mapping to discover additional readers as links circulate.
This deep visibility ensures timely, personalized follow-up actions directly from your CRM or inbox.
What integrations does the Document Software support for sales workflows?
Hoop's Document Software is built to integrate seamlessly with critical sales tools, allowing reps to work directly from where they spend most of their time. The platform integrates with major CRMs and inboxes to facilitate a fluid workflow.
Users can insert trackable links directly while composing emails using dedicated add-ins for:
Furthermore, the system automatically associates document views to contacts, companies, and deals within your CRM, ensuring all engagement data contributes to accurate audit trails and effective deal progression analysis.
How does the Document Software help maintain organization and version control at scale?
The platform ensures that sales teams stay organized and always use brand-approved, up-to-date content through a governed library. It helps reduce content sprawl and eliminates the risk of sending outdated materials.
Features designed for content governance and organization include:
- Folders, filters, and search functionality for fast collateral retrieval.
- The ability to replace files without breaking existing links or analytics.
- Locking brand-critical assets while permitting localized variants where necessary.
- Auto-association of views to relevant contacts and deals.
What security and data governance features are included with the Document Software?
Hoop prioritizes secure content sharing and data compliance. The Document Software offers essential controls to protect sensitive sales materials and ensures that data access aligns with existing security frameworks.
Security measures within the feature allow users to:
- Set link expirations to automatically revoke access after a defined period.
- Implement optional download restrictions, enforcing view-only access.
Compliance is managed by ensuring access follows your existing CRM permissions, and the system maintains comprehensive audit trails on every document view for transparency and governance.
What pricing plans include the Document Software feature?
The Document Software feature is available across several pricing tiers offered by Hoop. This ensures businesses of all sizes can access the powerful sales enablement and content tracking capabilities.
Customers can access this feature through the:
- Core plan
- Pro plan
- Enterprise plan
Specific usage limits or advanced governance capabilities may differ based on the selected tier. Prospective users should review the details of each plan to determine which best fits their volume of content, security needs, and required integration depth with their existing sales technology stack.
Can I restrict recipients from downloading my shared documents?
Yes. The Document Software provides granular controls over how recipients interact with your content once they receive the trackable link. You can easily enforce view-only access when necessary to protect proprietary information.
The platform allows you to:
- Toggle download restrictions on a per-asset basis.
- Set link expirations for additional time-based control.
This functionality is key for securing brand-critical assets and ensuring that your content circulates with the desired level of protection, all while maintaining engagement analytics.