How do Commission Splits handle complex compensation structures?
The Commission Splits feature on the Hoop platform automates even the most complex commission plans. It eliminates the need for manual spreadsheet work, ensuring that compensation rules are applied consistently and accurately every single time. This flexibility is essential for real-world teams, whether you are managing a large brokerage, a small team, or dealing with single or co-listing deals.
You can define and automate various rules and policies, reflecting how your business actually operates, not just how a generic system forces you to work. This feature is designed to spare your leadership team from reconciliation headaches at month-end and streamline the entire payout process.
Can agents easily view their statements and resolve commission disputes?
Yes, agents benefit greatly from the self-serve capabilities built into the Hoop platform. They gain full transparency into their earnings through itemized statements.
These detailed statements include direct links back to the original deals and any related adjustments, allowing for effortless confirmation and reducing questions. Furthermore, the system includes a structured resolution process for any disputes. This keeps relationships healthy and professional by providing:
- A dedicated area for agents to view statements and policy documents.
- The ability to submit disputes directly within the platform.
- Structured resolution workflow with comments and approvals for all exceptions.
What compliance and export features does Commission Splits offer?
Compliance and data export are seamlessly integrated into the Hoop Commission Splits feature to ensure you remain audit-ready and connected to your finance stack. This minimizes risk and simplifies end-of-year tax preparation.
The platform provides several essential compliance and export tools:
- W-9/1099 management to ensure payout readiness for agents.
- Comprehensive audit logs that track every rule change and adjustment.
- Easy data exports directly to your existing accounting and payroll systems.
This allows your finance team to maintain control and oversight without resorting to manual data entry or complex reconciliation processes.
How does Hoop manage commission calculations for multiple teams or offices?
The Commission Splits feature is designed to scale with your organization, perfectly supporting operations that involve multiple offices, regions, brands, or teams. Hoop provides sophisticated roll-up capabilities across your entire enterprise.
You can define localized commission rules specific to each team or office. Crucially, these localized rules can seamlessly inherit global defaults, ensuring standardization while maintaining necessary regional or brand flexibility. This architecture guarantees consistency across your entire organization while allowing for the necessary regional variations in compensation practices.
Is it possible to manage draws, advances, and clawbacks with this feature?
Yes, the Hoop platform provides comprehensive tools to manage every type of compensation component beyond simple splits. You can precisely configure and track financial components like draws, advances, and any subsequent recoveries or clawbacks associated with agent earnings.
The feature also fully supports all major rules required for modern compensation plans:
- Tiered splits and graduated caps.
- Referral fees and bonus calculations.
- Team overrides and office allocations.
By automating these complex elements, Hoop ensures accurate liability tracking and transparent payout processing for all your agents.
What pricing plans include access to the Commission Splits feature?
The Commission Splits feature is a powerful tool available across multiple tiers of the Hoop platform to accommodate businesses of various sizes and complexity. You can access this critical functionality within the following plan options:
- Core Plan: Ideal for smaller, growing teams needing foundational automation.
- Pro Plan: Offers enhanced features and greater flexibility for mid-sized brokerages.
- Enterprise Plan: Provides the most robust functionality, scale, and customization options for large organizations.
We recommend reviewing the specific details of the Core, Pro, and Enterprise plans to determine the best fit based on your volume of deals and the complexity of your compensation structures.
How does the system handle deals that are back-dated or require exceptions?
Hoop’s Commission Splits feature handles historical data and exceptions gracefully to maintain integrity and compliance. Recalculations for deals are applied automatically based on effective-date logic, meaning the system determines the correct rules to apply for a deal based on when it was finalized, regardless of when it was entered.
For any unique scenarios or exceptions that require deviation from standard rules, the platform includes an approval workflow. This structured process ensures that any changes or exceptions—such as back-dated deals—are documented, reviewed, and approved, maintaining accurate records and trust with your agents.
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