What are Hoop Deal Splits and who should use this feature?
Hoop Deal Splits is a powerful feature designed to accurately allocate percentages of a deal’s total value across multiple team members who contribute to closing the deal. This ensures that credit is shared equitably, aligning incentives with actual effort. It is primarily for sales teams and their Super Admins who manage complex deals involving multiple roles like Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Engineers (SEs).
By using Deal Splits in Hoop, you can ensure that quota credit accurately reflects how work gets done, improving fairness and visibility within your sales organization.
How do Deal Splits work and what are the main benefits?
Deal Splits allow Super Admins to enable and configure the feature, letting teams assign percentage splits of the deal amount to different contributors. The system automatically takes these splits into account for reporting and individual forecasting, immediately influencing each contributor's pipeline and quota attainment figures.
The key benefits include:
- Accurate credit sharing across all contributing team members.
- Improved forecast reliability as individual pipelines reflect shared deal value.
- Better alignment of incentives with actual sales contributions.
- Enhanced accountability through transparent split tracking.
Do Deal Splits automatically affect individual sales forecasts and quotas?
Yes, one of the core functions of Deal Splits is the direct impact on forecasting and quota attribution within the Hoop platform. Individual forecasts update automatically based on the percentage of the deal amount assigned to each user. When splits are applied to deals, this percentage determines the credit allocated towards that rep's quota.
The feature provides robust rep-level reporting, ensuring that managers can accurately track and report on credit attributed to each salesperson when splits are utilized for quota purposes. This functionality is crucial for maintaining integrity in your sales compensation structure.
What is required to set up Deal Splits and how quickly can we start using it?
The setup and management of the Deal Splits feature are restricted to Super Admins for governance and control. A Super Admin must first enable the feature, and then they can define the internal guidelines for when and how splits should be applied. Because the functionality is built directly into the Hoop platform, the time to value is nearly instantaneous once the feature is enabled and your team adheres to documented best practices.
Best practices for quick adoption include:
- Documenting roles, such as lead versus supporting representative, using custom properties for clarity.
- Standardizing common split scenarios, like SDR/AE or AE/SE, to ensure consistent reporting.
- Requiring Super Admins to manage the feature to maintain data integrity.
Which Hoop platform plans include access to the Deal Splits feature?
The Deal Splits functionality is available across most of the Hoop platform offerings, specifically included in the Core, Pro, and Enterprise pricing plans. This ensures that sales organizations of various sizes can leverage this powerful tool to accurately manage their sales credit and forecasting.
Customers on these plans benefit from flexible splitting options, allowing them to share a deal’s Amount across multiple users with percentage splits. This scalability, managed either via the User Interface or API, makes it a vital component for sales teams aiming for precise revenue attribution.
Can administrators manage Deal Splits programmatically using an API?
Yes, the Hoop platform provides comprehensive API access for managing Deal Splits. This capability allows technical teams or Super Admins to create, view, and update splits programmatically at scale. Utilizing the API is highly recommended for organizations with high deal volume or complex, frequently changing sales structures that require automated administration.
The ability to manage splits via API complements the standard UI management, offering flexibility for scalable administration and integrating split logic into custom workflows. This flexibility is a significant benefit for advanced users looking to embed Deal Splits deeply within their existing sales operations architecture.
What data security measures are in place for sensitive deal split information?
Hoop treats all deal and revenue attribution data, including Deal Splits percentages, as highly sensitive information, securing it with standard enterprise-level data protection. Access is strictly governed, primarily by Super Admins who enable and manage the feature. Audit logs track all changes to splits, providing a clear history of who made modifications and when.
Data activity for the team, including the application of splits, is monitored to ensure accountability. This commitment to governance and security means your sales performance data is reliable and protected, giving you confidence in the accuracy of your quota and forecasting reports within the Hoop environment.
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