Marketing
Smart Send

Send at the best time for every campaign

Hoop Smart Send analyzes 60‑day open, click and event patterns to recommend the best send time per campaign so you lift engagement without guesswork.
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A dashboard showing email campaign performance panels, Smart Send recommendation, and engagement benchmarks by time

Stop guessing send times

Use Smart Send in the Send & Schedule flow to get a data-backed recommendation based on your audience’s last 60 days of opens, clicks and events.

How it works

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  • Hoop analyzes the last 60 days of opens, clicks, and key events for your audience.
  • It recommends a best time per campaign using engagement patterns and recency.
  • Recommendations appear in the Send & Schedule screen with a clear rationale.
A dashboard showing workflow view of signals like opens, clicks, and on-site events feeding a timing model

Use it in Email Builder

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  • Create your campaign in Marketing → Email Builder.
  • Click Send or Schedule and select Smart Send.
  • Fill the fields and click Get Recommendation to preview timing.
A dashboard showing send and schedule options with Smart Send alongside manual scheduling

Prove the impact

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Enhanced analytics show engagement lift compared to location averages so you can quantify how Smart Send improves opens and clicks.

A dashboard showing post-send analytics comparing engagement lift vs location averages

Keep full control

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Use Smart Send or override with a custom time whenever needed. The flow stays unified, so teams adopt it without extra setup.

A dashboard showing override option and custom time selector next to Smart Send toggle

Have a question for our sales team?

Give us a call and we'll walk you through it.

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Frequently asked questions

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