AI-powered email turns manual work into strategic value.

Forget everything you know about email creation. AI handles the heavy lifting - generating audiences, personalizing content, and optimizing delivery - while you focus on strategy. This is a new way to engage and convert customers using unified CRM data and AI-driven insights.

Intuitive tools simplify content creation.

Go from idea to inbox in minutes. Tell AI what you want to say and get complete branded email drafts, including the template, subject line, body copy, and imagery. Already have a design from another platform? AI recreates it in Hoop without rebuilding from scratch.

Personalization at scale

No coding skills needed. Move beyond basic merge tags to true 1:1 personalization using unified CRM data. Each email transforms based on the recipient, pulling contact and company properties such as demographics, industries, and other stored fields to create entirely tailored messages.

Data-driven insights that guide every send

AI predicts which contacts will engage and recommends optimal send times for each recipient to protect deliverability. After each send, instant summaries highlight anomalies, show what is working, and suggest what to change - no spreadsheet analysis required.

Generate branded emails instantly

Maximize engagement

Send smarter emails. Automatically.

Turn manual campaigns into always-on journeys that react to each customer’s behavior. Use an intuitive builder, rich segmentation, and AI assistance to deliver the right message at the right time—no code required.

Automate personalized emails that drive revenue.

Replace one-off blasts with lifecycle programs that welcome, nurture, upsell, and win back customers. A unified CRM powers precise targeting and timing, while AI helps draft, optimize, and summarize so your team moves faster with better results.

Design automations in minutes

• Drag-and-drop journey builder for sequences, branches, delays, and goals.
• Trigger on form submissions, page views, purchases, events, in-app actions, or CRM updates.
• Use if/then logic, wait steps, throttling, and exit conditions to control flow.
• Reusable templates for welcomes, onboarding, renewals, re-engagement, and more.
• Library of tested actions: send email, update property, add to list, notify rep, create task, webhooks.

Personalize every message

Dynamic content

Show different blocks, images, and offers per segment, lifecycle, or behavior.

Audience targeting

Build segments from CRM fields, events, geography, device, engagement, and custom properties.

AI assistance

Generate subject lines, draft copy, summarize replies, and recommend next steps to increase relevance.

Tokens & multilingual

Insert contact, account, and product tokens and localize templates to match language and locale.

Optimize deliverability and performance

Prove impact with CRM data

Personalization uses AI to create high-converting experiences with less time and complexity.

Identify the best content and segments to personalize, create and execute strategies with speed and ease, and report on ROI, conversions, and impact with clear insights.

Stop settling for one-size-fits-all.

Hoop’s personalization tools unify your customer data and target customers in real time, creating meaningful connections that convert more visitors.

Discover personalization opportunities

• Identify what content and which audiences will drive strong results for your personalization efforts.
• Use Hoop’s personalization agent (Beta) to find audience groups that respond well to personalized web content.
• Generate suggestions tailored to your business to jumpstart testing.

Create and set up personalized content

• Create different versions of your content tailored to specific audiences at scale.
• Customize what matters — a CTA, headline, or the entire page — without starting from scratch.
• Let AI assist while Hoop handles the heavy lifting.

Manage and measure personalization impact

Unify data and target in real time

Run aligned, ROI-proven campaigns in one place.

Build, manage, and collaborate on campaigns from a single workspace. Keep teams in sync, streamline execution with tasks and calendars, and measure impact with real-time insights connected to your CRM data.

Manage all your campaigns in one place.

Campaigns are a key growth accelerator, but they require alignment across teams and channels. Hoop centralizes planning, collaboration, and reporting so you can engage audiences with one powerful voice and deliver results that matter.

Align teams around every campaign component.

• Unite sales and marketing across channels to avoid siloed execution.
• Give customers a consistent experience that reduces friction along their journey.
• Drive outcomes that map to goals with clear ownership and shared context.

Enjoy effortless collaboration.

Tasks and checklists

Create tasks to keep campaign work moving and on track.

Comments with context

Collaborate where work happens to reduce tool switching.

Shared calendar

Plan timelines and launches in one place so everyone stays aligned.

Access real-time, unified campaign reporting.

Stay on track from plan to impact

Build and send beautiful newsletters

Design polished newsletters in minutes, personalize every send with CRM data, and learn what works with clear reporting. Launch quickly without code or design resources.

Create, personalize, and optimize newsletters from one place.

Start from tested templates and a visual editor. Use CRM segments and personalization tokens to tailor content, then measure opens, clicks, and conversions to improve each send.

Design fast

• Drag-and-drop editor with text, image, button, spacer, and layout modules.
• Template library with brandable headers, footers, and color styles.
• Responsive emails that render cleanly across devices and clients.
• Inbox and mobile previews with test sends before publishing.

Personalize at scale

CRM-powered targeting

Send to segments built from lifecycle stage, purchase history, interests, and engagement so each newsletter stays relevant.

Tokens and dynamic content

Insert names, company details, product recommendations, and localized blocks per language or region.

Preference management

Respect subscription types, let readers choose topics and frequency, and sync preferences to the CRM.

Grow and nurture your audience

Measure what works