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Support on the go without missing a beat
Support on the go without missing a beat
Stay connected to customers wherever you are. The mobile inbox brings email, live chat, and messaging channels together so you can reply fast, assign owners, and keep work moving with one tap.
Support on the go without missing a beat
Support on the go without missing a beat
Stay connected to customers wherever you are. The mobile inbox brings email, live chat, and messaging channels together so you can reply fast, assign owners, and keep work moving with one tap.
Support on the go without missing a beat
Support on the go without missing a beat
Stay connected to customers wherever you are. The mobile inbox brings email, live chat, and messaging channels together so you can reply fast, assign owners, and keep work moving with one tap.
Conversations in your pocket
Handle incoming messages, view timelines, and take action from your phone. Switch channels, add notes, and keep the thread linked to the right records for a seamless handoff later on desktop.
Reply anywhere customers reach out
- Respond to email and website chat in one inbox.
- Support messaging channels alongside your conversations workspace.
- Keep context by viewing contact details, recent activity, and past tickets.
Work as a team from your phone
Assign owners, @mention teammates, and leave internal notes to coordinate responses. Move conversations between teams or escalate when more expertise is needed.
Stay organized with CRM context
Customer timeline
See recent emails, pages viewed, and open deals before replying.
Saved replies and KB
Insert approved snippets and article links to answer consistently.
Create tickets
Open a ticket from a conversation and set priority, pipeline, and SLA targets.
Never miss a moment with notifications
- Push alerts for new messages, mentions, and assignments.
- Snooze or mute conversations to focus when needed.
- Filter by status, assignee, or channel to work your queue efficiently.
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Frequently asked questions
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