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Recognize every guest like a regular
Recognize every guest like a regular
Create tiers that matter, deliver perks at booking and check-in, and measure the uplift in member contribution and direct share.
Recognize every guest like a regular
Recognize every guest like a regular
Create tiers that matter, deliver perks at booking and check-in, and measure the uplift in member contribution and direct share.
Recognize every guest like a regular
Recognize every guest like a regular
Create tiers that matter, deliver perks at booking and check-in, and measure the uplift in member contribution and direct share.
Loyalty built for hotels and resorts
Unify recognition across rooms and outlets. Personalize upgrades, late checkout, or amenity credits by tier and season.
Program structure
- Tiers with stay/night thresholds and soft landings.
- Points on room, F&B, spa, and activities with partner accruals.
- Member-only rates, blackout rules, and benefit calendars.
On-property experience
Front Desk Tools
Visible tier, preferences, and last-stay notes reduce friction and create surprise-and-delight moments.
Mobile
Balances, digital cards, and targeted offers available in portal/app.
Operations & controls
- Back-office adjustments, fraud checks, and audit readiness.
- Rate code alignment and partner settlement exports.
- Voucher issuance with traceability.
Analytics
Member contribution to ADR/RevPAR, direct vs OTA mix, and program ROI by segment and market.
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Frequently asked questions
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