Marketing
Customer Journey Orchestration

Orchestrate every step of the journey

Orchestrate every step of the journey

Map paths across email, SMS, ads, chat, and your site. Trigger next-best actions in real time and measure which touchpoints drive conversions and revenue.

A dashboard showing customer journeys across email, SMS, and ads, with real-time triggers and conversion metrics.
Marketing
Customer Journey Orchestration

Orchestrate every step of the journey

Orchestrate every step of the journey

Map paths across email, SMS, ads, chat, and your site. Trigger next-best actions in real time and measure which touchpoints drive conversions and revenue.

Marketing
Customer Journey Orchestration

Orchestrate every step of the journey

Orchestrate every step of the journey

Map paths across email, SMS, ads, chat, and your site. Trigger next-best actions in real time and measure which touchpoints drive conversions and revenue.
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Build and optimize end-to-end journeys.

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Use a visual builder to connect triggers, branches, and actions. Personalize paths by audience and behavior, then analyze drop-offs and wins to iterate quickly.

Design visually

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  • Drag-and-drop steps with goals and exits.
  • Event-based triggers from CRM and product usage.
  • If/then branches for tailored paths and pacing.
A UI mockup of a journey map with various touchpoints (email, SMS, ads) and real-time trigger actions showing conversions and revenue.

Personalize each step

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Swap content, timing, and channels by segment and context to keep every touchpoint relevant. Coordinate ads, email, chat, and in-app messages with frequency controls.

A dashboard showing various segments and personalized content across different channels like email, chat, and in-app messages.

Prove ROI

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  • Journey analytics with path performance and drop-off points.
  • Revenue attribution for touchpoints across the journey.
  • Experimentation to compare variations and lift.
A dashboard showing user journey paths, conversion rates, and revenue attribution charts, visually proving ROI.

Govern at scale

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Roles, approvals, templates, and versioning enable safe collaboration across teams while standardizing best practices.

A dashboard showing workflows with approval steps, version history, and templates, illustrating standardized team collaboration.

Have a question for our sales team?

Give us a call and we'll walk you through it.

Frequently asked questions

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Grow your business better

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