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Grow every location
with brand-safe local execution
Grow every location
with brand-safe local execution
Hoop is the all-in-one customer platform for Franchises. Give franchisors control and franchisees simple tools to market, sell, and serve customers.
Grow every location
with brand-safe local execution
Grow every location
with brand-safe local execution
Hoop is the all-in-one customer platform for Franchises. Give franchisors control and franchisees simple tools to market, sell, and serve customers.
Grow every location
with brand-safe local execution
Grow every location
with brand-safe local execution
Hoop is the all-in-one customer platform for Franchises. Give franchisors control and franchisees simple tools to market, sell, and serve customers.
One system for franchisors
and franchisees
Share playbooks, permissions, and reporting in one CRM so local teams act fast while staying on brand.
It's Easy
Hoop is easy to set up and use, making it even easier for you to scale. Customize your CRM with intuitive onboarding, get tips for using Hoop right alongside your tools, and let Hoop automate manual tasks.
It's Fast
With Hoop, get up and running quickly so you can start getting results from day one. With powerful tools, automation, and AI built in, you’ll accomplish more in less time — without increasing headcount.
It's All-In-One
With all your software on one platform, you don’t have to stitch together multiple tools to get the job done. And with educational resources and an exclusive founder community, you can grow your business and career, all in one place.
Drive local demand
and store visits
Launch AEO/SEO pages and offers, capture leads, and build trust with reviews and tracked calls.
SEO Management
Plan, optimize, and track search performance with built-in tools.
SEO Management
Plan, optimize, and track search performance with built-in tools.
SEO Management
Plan, optimize, and track search performance with built-in tools.
Landing Pages
Design beautiful landing pages that convert visitors into leads and look great on any device.
Landing Pages
Design beautiful landing pages that convert visitors into leads and look great on any device.
Landing Pages
Design beautiful landing pages that convert visitors into leads and look great on any device.
Forms
Capture higher-quality leads instantly with intelligent forms that adapt to each visitor and feed directly into your unified customer data.
Forms
Capture higher-quality leads instantly with intelligent forms that adapt to each visitor and feed directly into your unified customer data.
Forms
Capture higher-quality leads instantly with intelligent forms that adapt to each visitor and feed directly into your unified customer data.
Reputation Management
Monitor and respond to reviews to protect your brand and enhance your online visibility.
Reputation Management
Monitor and respond to reviews to protect your brand and enhance your online visibility.
Reputation Management
Monitor and respond to reviews to protect your brand and enhance your online visibility.
Listings AI
AI agents request, respond to, and market customer reviews across locations—using A/B-tested requests, on-brand replies, widgets, and benchmarking—to grow reputation, visibility, and revenue.
Listings AI
AI agents request, respond to, and market customer reviews across locations—using A/B-tested requests, on-brand replies, widgets, and benchmarking—to grow reputation, visibility, and revenue.
Listings AI
AI agents request, respond to, and market customer reviews across locations—using A/B-tested requests, on-brand replies, widgets, and benchmarking—to grow reputation, visibility, and revenue.
Call Tracking
Create sophisticated call flows with interactive voice response phone trees, enable team routing and transfers, and deliver seamless phone support at scale.
Call Tracking
Create sophisticated call flows with interactive voice response phone trees, enable team routing and transfers, and deliver seamless phone support at scale.
Call Tracking
Create sophisticated call flows with interactive voice response phone trees, enable team routing and transfers, and deliver seamless phone support at scale.
Route, manage,
and respond as one brand
Distribute leads by territory, unify messaging across channels, and equip teams with a searchable knowledge base.
Territory Routing
Automate fair, policy-driven lead distribution by geography, skill, partner tier, and availability—protect territories, speed responses, and raise conversion.
Territory Routing
Automate fair, policy-driven lead distribution by geography, skill, partner tier, and availability—protect territories, speed responses, and raise conversion.
Territory Routing
Automate fair, policy-driven lead distribution by geography, skill, partner tier, and availability—protect territories, speed responses, and raise conversion.
Shared Inbox
See all your customer conversations like chats, tickets, and emails in one shared inbox to streamline communication.
Shared Inbox
See all your customer conversations like chats, tickets, and emails in one shared inbox to streamline communication.
Shared Inbox
See all your customer conversations like chats, tickets, and emails in one shared inbox to streamline communication.
VoIP Software
Make calls from inside Hoop and enjoy automated call recording and logging.
VoIP Software
Make calls from inside Hoop and enjoy automated call recording and logging.
VoIP Software
Make calls from inside Hoop and enjoy automated call recording and logging.
Whatsapp Marketing
Engage customers on WhatsApp with templates and automation.
Whatsapp Marketing
Engage customers on WhatsApp with templates and automation.
Whatsapp Marketing
Engage customers on WhatsApp with templates and automation.
SMS Marketing
Leverage SMS marketing for direct, timely, and personalized customer engagement.
SMS Marketing
Leverage SMS marketing for direct, timely, and personalized customer engagement.
SMS Marketing
Leverage SMS marketing for direct, timely, and personalized customer engagement.
Knowledge Base
Enable customer self-service and reduce incoming tickets while maintaining 24/7 support availability.
Knowledge Base
Enable customer self-service and reduce incoming tickets while maintaining 24/7 support availability.
Knowledge Base
Enable customer self-service and reduce incoming tickets while maintaining 24/7 support availability.
Measure performance
and grow revenue
Track offers and NPS, take payments and deposits, and compare locations with roll-up dashboards.
Coupons & Discounts
Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.
Coupons & Discounts
Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.
Coupons & Discounts
Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.
Payment Links
Centralize commerce in your CRM — create and share payment links to get paid faster.
Payment Links
Centralize commerce in your CRM — create and share payment links to get paid faster.
Payment Links
Centralize commerce in your CRM — create and share payment links to get paid faster.
Commerce Tools
Accept payments, manage subscriptions, and include payment links in quotes, forms, meeting invites, and more.
Commerce Tools
Accept payments, manage subscriptions, and include payment links in quotes, forms, meeting invites, and more.
Commerce Tools
Accept payments, manage subscriptions, and include payment links in quotes, forms, meeting invites, and more.
Feedback Management
Understand what your customers really think with customizable NPS, CSAT, and customer feedback surveys.
Feedback Management
Understand what your customers really think with customizable NPS, CSAT, and customer feedback surveys.
Feedback Management
Understand what your customers really think with customizable NPS, CSAT, and customer feedback surveys.
Data Studio
Blend first- and third-party data in an approachable interface.
Data Studio
Blend first- and third-party data in an approachable interface.
Data Studio
Blend first- and third-party data in an approachable interface.
Flexible CRM Views
Visualize your data any way you want with table, kanban, calendar, map, Gantt chart, or report views.
Flexible CRM Views
Visualize your data any way you want with table, kanban, calendar, map, Gantt chart, or report views.
Flexible CRM Views
Visualize your data any way you want with table, kanban, calendar, map, Gantt chart, or report views.
Have a question for our sales team?
Give us a call and we'll walk you through it.
Discover how BBVA drives trial conversions by 120% with personalization
Banking company BBVA uses personalized outreach to nurture customers through the trial period. The result? Increased conversions and up to 15 hours saved per week.
120%
Increase in conversion rate
"The net promoter score of HoopAI Enterprise was good. This was by far the company-favorite solution."
Abed Malak
Senior Project Manager
Pricing
Below you’ll find pricing for our platform, with emphasis on the Popular features included.
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- CRM
- Contact Management
- Meeting Scheduler
- Online Form Builder
- Chat Widgets
- CMS tools & Blog Software
- AI Content Writer
- AI Social Caption Generator
- AI-Powered Email
- Business Card Scanner
- App Marketplace
- Automation
- AI Summarization
- AI-Powered Quotes
- Commerce Tools
- Reputation Management
- Social Media Management
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Campaigns
- Audience Segments
- Ad Tracking and Management
- Ads Agent
- Content Agent
- Content Remix
- Content Personalization
- Content Repurposing Software
- Chatbot Builder Software
- AI Guided Selling
- CPQ Software
- Call Tracking
- Cloud Storage Integrations
- Business Insights
- Automated Customer Service
- Communities
- Courses & Certificates
- Commerce Reporting Analytics Suite
Core
Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
- CRM
- Contact Management
- Meeting Scheduler
- Online Form Builder
- Chat Widgets
- CMS tools & Blog Software
- AI Content Writer
- AI Social Caption Generator
- AI-Powered Email
- Business Card Scanner
- App Marketplace
- Automation
- AI Summarization
- AI-Powered Quotes
- Commerce Tools
- Reputation Management
- Social Media Management
Pro
Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
- Everything in Core
- Campaigns
- Audience Segments
- Ad Tracking and Management
- Ads Agent
- Content Agent
- Content Remix
- Content Personalization
- Content Repurposing Software
- Chatbot Builder Software
- AI Guided Selling
- CPQ Software
- Call Tracking
- Cloud Storage Integrations
- Business Insights
- Automated Customer Service
- Communities
- Courses & Certificates
- Commerce Reporting Analytics Suite
Enterprise
Our most powerful marketing, sales, customer service, content, & operations software
$450
/
month
per seat
- Everything in Pro
- ABM Software
- Advanced Marketing Reporting
- Centralized Audit Log
- HIPAA Compliance
- Advanced Routing
- Deal Splits
- Conversational Intelligence
- Conditional SLAs
- Predictive Lead Scoring
- Custom Goals
- Journey Report
- Journey Automation
- Multi-Touch Revenue Attribution
- Lookalike Lists
- Interactive Voice Response
- Event Visualizer
- Content Sync
- Sensitive Data Protection
- Cloud Data Integrations
- Organize Teams
- Custom Objects
- Role-Based Permissions
- Multi-Account Management
It's already easy to use. But we’re still here for you.
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24/7 Support
Our award-winning support team is available 24/7 to answer technical questions. Core customers get email and live chat support.
Onboarding
Get started fast with intuitive onboarding that guides you step by step and offers tailored templates to customize your CRM for your industry.
Education
From blog posts to online courses and certifications at HoopAI Academy, you’ll find everything you need to master the software and industry best practices as you grow.
Voted # 1 in 14 reports
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900+ app integrations
Frequently asked questions
Grow your business better
Get started with the all-in-one platform that’s easy to use and fast to drive results.