What this service delivers

Hoop configures your core data, permissions, and processes across marketing, sales, and service so teams can run fast and report with confidence.

Outcomes you can measure

• Clean data model and segments across hubs
• Automated lead and ticket routing
• Live chat and intake channels enabled
• Custom dashboards for KPIs and teams

Deliverables included

• Data ingestion and quality baseline
• Marketing automation and lead nurturing
• Sales pipeline and assignment rules
• Service ticket pipeline and SLAs
• Live chat and knowledge base setup
• Custom reports and dashboards
• Business units and content partitioning guidance
• Integration advice and implementation plan

What's not included

• Custom app development
• 24x7 managed operations
• Third party license fees

Timeline

• Weeks 1 to 2 - discovery, data, and permissions
• Weeks 3 to 4 - automation, pipelines, and chat
• Weeks 5 to 6 - dashboards, training, and handoff

Pricing

• Professional plan
• Enterprise plan
• Premier plan

Frequently Asked Questions

Who is this for?

Organizations adopting Hoop across marketing, sales, and service that need a unified setup and governance.

How do we measure success?

Activation milestones, adoption, and KPI dashboards aligned to business goals.