Marketing
Contacts

Manage your all of your contacts at scale

Multi-channel customer journeys that reach prospects at critical moments, adapt to behavior in real-time.

Marketing
Contacts

Manage your all of your contacts at scale

Multi-channel customer journeys that reach prospects at critical moments, adapt to behavior in real-time.

Marketing
Contacts

Manage your all of your contacts at scale

Multi-channel customer journeys that reach prospects at critical moments, adapt to behavior in real-time.
Table of contents

What this service delivers

From use case selection to safe rollout, we configure assistants, connect knowledge, and measure quality.

Outcomes you can measure

  • Deflection and resolution rates
  • Quality and safety scores
  • Time saved vs baseline workflows

Deliverables included

  • Assistant and channel setup
  • Knowledge ingestion and retrieval config
  • Guardrails, policies, and red team tests
  • Prompt and tool patterns
  • Evaluation harness and dashboards
  • Runbooks and training

What's not included

  • Custom model training outside Hoop
  • 24x7 managed operations

Timeline

  • 3 to 6 weeks based on scope

Frequently Asked Questions

What is AI agent onboarding?

A guided program to stand up assistants that answer, route, or take action using approved knowledge and tools with measurable quality gates.

Frequently asked questions

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