Hoop, the AI-powered SaaS for marketing, sales, customer service, content management, commerce, and operations.

Hoop is an online, web-based (non-downloadable) software platform that helps businesses attract, convert, and retain customers with automated journeys and AI Agents.

Access is provisioned after a demo and onboarding.

Marketing
Contacts

Manage your all of your contacts at scale

Multi-channel customer journeys that reach prospects at critical moments, adapt to behavior in real-time.

Marketing
Contacts

Manage your all of your contacts at scale

Multi-channel customer journeys that reach prospects at critical moments, adapt to behavior in real-time.

Hoop has everything your team needs and more

Unite your team on Hoop, a single AI-powered customer platform that combines marketing, sales, customer service, content management, commerce, and operations in one place.

Instead of juggling tools and subscriptions, you get one workspace with shared data, automation, and AI Agents built in.


Everything included in Hoop:

Meet Your AI Growth Team

Hoop is a comprehensive AI-first SaaS platform that unifies marketing, sales, customer service, content management, commerce, and operations in a single, easy-to-use workspace. Instead of juggling multiple subscriptions, you get one system with shared data, automation, and AI Agents built in.

Hoop’s built-in AI Agents are like your tireless team members. They deeply understand your brand, systems, and customer data, proactively launching campaigns, qualifying leads, answering customer queries, generating engaging content, sending invoices, and optimizing workflows. These AI teammates work with you and for you 24/7, helping you consistently outperform competitors—even while you sleep.

Generate more leads & automate marketing

Hoop has all the marketing software you need, unifying your ads, email, forms, WhatsApp campaigns, social scheduling, analytics, and more—every tool shares the same customer data.

Hoop’s Marketing Agents learn your brand voice, write scroll-stopping copy, launch & A/B-test multi-channel campaigns, and automatically shift budget to top-performing placements so you capture more leads for less spend.

Build a better pipeline & close more deals

Hoop packs lead scoring, shared inbox, guided pipeline, appointment booking, quotes, invoices, payment links, follow-ups, and analytics into one intuitive workspace.

Hoop’s Sales Agents qualify new leads against your ICP, book meetings, generate payment requests, and send contextual nudges that keep deals moving until they close.

Scale support & drive customer retention

Hoop brings CRM, email, chat, voice, WhatsApp, tickets, knowledge articles, SLAs, and insight dashboards together, giving support teams the full conversation history.

Hoop’s Service Agents manage phone calls around the clock, address routine inquiries instantly, and efficiently route complex issues to the appropriate human team members, all while identifying opportunities to enhance customer retention.

Create, manage, & distribute content at scale

Hoop centralizes a drag-and-drop CMS, asset library, SEO software, A/B testing, and more—no more juggling log-ins or files.

Hoop’s Content Agents turn outlines into on-brand articles, landing pages, and scripts, suggest headline and keyword tweaks, schedule distribution, and monitor engagement in real time.

Grow your revenue & get paid faster

Hoop helps you manage quotes, invoices, subscription billing, payment links, revenue reporting, churn analytics, and more—directly on each contact record.

Hoop’s Commerce Agents draft branded documents, nudge buyers to pay, predict churn in recurring plans, and recommend timely cross-sell or upsell offers that lift lifetime value.

Scale your business & automate your workflows

Hoop integrates with your favorite apps, cleanses & enriches data, automates workflows, and tracks performance—keeping every team working from a single source of truth.

Hoop’s Operations Agents design and optimize workflows, write or review custom code actions, flag inconsistencies before they snowball, and propose efficiency gains that save hours of work across your business.

Hoop works for any business

Whether you sell online, book appointments, or manage client work, Hoop helps you run your customer journey end-to-end in one workspace.

How Hoop AI Agents work

Knowledge

Our AI Agents learn about your company and products using the information you provide, so they can answer questions and assist your team.

Behavior

Our AI Agents follow your instructions, tone of voice, and rules to help deliver consistent outputs.

Actions

Our AI Agents can take actions in Hoop, such as booking appointments, updating pipelines, creating tickets, and triggering workflows. They can also connect to other systems through APIs and pre-built integrations.

Escalations

When an Agent is unsure or an action requires a human, it can escalate with clear handoff notes to the right team member.

Insights

Our AI Agents help turn customer interactions into insights, so you can track performance across sales and support and see what to improve next.

Grow faster with fewer tools

Hoop is web-based (non-downloadable) AI SaaS for marketing, sales, customer service, content management, commerce, and operations.

See how Hoop fits your business and what we can automate first.

Pricing for Hoop

Choose a plan based on your team size and automation needs.
Access is provisioned after a demo and onboarding.

Core

Essential marketing, sales, customer service, content management, and operations software
$50
/
month
per seat
Popular
features
in Hoop Core
  • CRM
  • Contact Management
  • Meeting Scheduler
  • Online Form Builder
  • Chat Widgets
  • CMS tools & Blog Software
  • AI Content Writer
  • AI Social Caption Generator
  • AI-Powered Email
  • Business Card Scanner
  • App Marketplace
  • Automation
  • AI Summarization
  • AI-Powered Quotes
  • Commerce Tools
  • Reputation Management
  • Social Media Management

Pro

Comprehensive marketing, sales, customer service, content management, and operations software
$200
/
month
per seat
Popular
features
in Hoop Pro
  • Everything in Core
  • Campaigns
  • Audience Segments
  • Ad Tracking and Management
  • Ads Agent
  • Content Agent
  • Content Remix
  • Content Personalization
  • Content Repurposing Software
  • Chatbot Builder Software
  • AI Guided Selling
  • CPQ Software
  • Call Tracking
  • Cloud Storage Integrations
  • Business Insights
  • Automated Customer Service
  • Communities
  • Courses & Certificates
  • Commerce Reporting Analytics Suite

Enterprise

Our most powerful marketing, sales, customer service, commerce, content management, & operations software
$450
/
month
per seat
Popular
features
in Hoop Enterprise
  • Everything in Pro
  • ABM Software
  • Advanced Marketing Reporting
  • Centralized Audit Log
  • HIPAA Compliance
  • Advanced Routing
  • Deal Splits
  • Conversational Intelligence
  • Conditional SLAs
  • Predictive Lead Scoring
  • Custom Goals
  • Journey Report
  • Journey Automation
  • Multi-Touch Revenue Attribution
  • Lookalike Lists
  • Interactive Voice Response
  • Event Visualizer
  • Content Sync
  • Sensitive Data Protection
  • Cloud Data Integrations
  • Organize Teams
  • Custom Objects
  • Role-Based Permissions
  • Multi-Account Management

Get a demo to access Hoop

Fill out the form below. We’ll schedule your demo and provision your Hoop access after onboarding.

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