Solutions
E-Commerce

Acquire more shoppers

with a commerce-ready CRM

Acquire more shoppers

with a commerce-ready CRM

Hoop is the all-in-one customer platform for E-Commerce. Drive targeted traffic, convert store visitors, and automate retention across email, SMS, and chat.

Solutions
E-Commerce

Acquire more shoppers

with a commerce-ready CRM

Acquire more shoppers

with a commerce-ready CRM

Hoop is the all-in-one customer platform for E-Commerce. Drive targeted traffic, convert store visitors, and automate retention across email, SMS, and chat.

Solutions
E-Commerce

Acquire more shoppers

with a commerce-ready CRM

Acquire more shoppers

with a commerce-ready CRM

Hoop is the all-in-one customer platform for E-Commerce. Drive targeted traffic, convert store visitors, and automate retention across email, SMS, and chat.
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30,000+ customers in over 95 countries grow their businesses with HoopAI

Scale profitable growth

without more tools

Centralize campaigns, conversations, catalog, and checkout workflows. See the full customer journey and act on it in real time.

It's Easy

Hoop is easy to set up and use, making it even easier for you to scale. Customize your CRM with intuitive onboarding, get tips for using Hoop right alongside your tools, and let Hoop automate manual tasks.

It's Fast

With Hoop, get up and running quickly so you can start getting results from day one. With powerful tools, automation, and AI built in, you’ll accomplish more in less time — without increasing headcount.

It's All-In-One

With all your software on one platform, you don’t have to stitch together multiple tools to get the job done. And with educational resources and an exclusive founder community, you can grow your business and career, all in one place.

Attract high-intent traffic

and convert visitors

Launch targeted ads and SEO pages, capture emails and phone numbers, and convert through WhatsApp and SMS—right when purchase intent peaks.

Ad Management

Connect your Hoop CRM with popular ad platforms and leverage data to maximize campaign impact.

Ad Management

Connect your Hoop CRM with popular ad platforms and leverage data to maximize campaign impact.

Run your store

with fewer tabs

Keep products, inventory, promos, payments, and fulfillment in sync so orders move smoothly from cart to doorstep.

Inventory Management

Real-time, multi-location stock with valuation, cycle counts, replenishment, and barcode workflows—foundation for retail, manufacturing, and 3PL operations.

Inventory Management

Real-time, multi-location stock with valuation, cycle counts, replenishment, and barcode workflows—foundation for retail, manufacturing, and 3PL operations.

Coupons & Discounts

Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.

Coupons & Discounts

Launch targeted promotions with guardrails that preserve margin and brand—stack rules, exclusions, and audience targeting ensure offers drive profitable growth.

FBA & 3P Warehouse Sync

Real-time visibility into Amazon FBA and third-party logistics inventory, fees, and fulfillment—route orders smartly and reconcile what Amazon owes you.

FBA & 3P Warehouse Sync

Real-time visibility into Amazon FBA and third-party logistics inventory, fees, and fulfillment—route orders smartly and reconcile what Amazon owes you.

Grow LTV

with automation

Build subscription plans, reward loyalty, and trigger personalized emails that bring shoppers back and lift AOV.

Loyalty Program

Launch points, tiers, and rewards on top of CRM to increase repeat purchases, average order value, and lifetime value—connect POS/e-com so earn and redeem work everywhere.

Loyalty Program

Launch points, tiers, and rewards on top of CRM to increase repeat purchases, average order value, and lifetime value—connect POS/e-com so earn and redeem work everywhere.

Have a question for our sales team?

Give us a call and we'll walk you through it.

Discover how BBVA drives trial conversions by 120% with personalization

Banking company BBVA uses personalized outreach to nurture customers through the trial period. The result? Increased conversions and up to 15 hours saved per week.

120%

Increase in conversion rate

"The net promoter score of HoopAI Enterprise was good. This was by far the company-favorite solution."

Abed Malak
Senior Project Manager

Pricing

Below you’ll find pricing for our platform, with emphasis on the Popular features included.

Core

Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
Popular
features
in Hoop Core
  • CRM
  • Contact Management
  • Meeting Scheduler
  • Online Form Builder
  • Chat Widgets
  • CMS tools & Blog Software
  • AI Content Writer
  • AI Social Caption Generator
  • AI-Powered Email
  • Business Card Scanner
  • App Marketplace
  • Automation
  • AI Summarization
  • AI-Powered Quotes
  • Commerce Tools
  • Reputation Management
  • Social Media Management

Pro

Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
Popular
features
in Hoop Pro
  • Everything in Core
  • Campaigns
  • Audience Segments
  • Ad Tracking and Management
  • Ads Agent
  • Content Agent
  • Content Remix
  • Content Personalization
  • Content Repurposing Software
  • Chatbot Builder Software
  • AI Guided Selling
  • CPQ Software
  • Call Tracking
  • Cloud Storage Integrations
  • Business Insights
  • Automated Customer Service
  • Communities
  • Courses & Certificates
  • Commerce Reporting Analytics Suite

Core

Essential marketing, sales, customer service, content, and operations software
$50
/
month
per seat
Popular
features
in Hoop Core
  • CRM
  • Contact Management
  • Meeting Scheduler
  • Online Form Builder
  • Chat Widgets
  • CMS tools & Blog Software
  • AI Content Writer
  • AI Social Caption Generator
  • AI-Powered Email
  • Business Card Scanner
  • App Marketplace
  • Automation
  • AI Summarization
  • AI-Powered Quotes
  • Commerce Tools
  • Reputation Management
  • Social Media Management

Pro

Comprehensive marketing, sales, customer service, content, and operations software
$200
/
month
per seat
Popular
features
in Hoop Pro
  • Everything in Core
  • Campaigns
  • Audience Segments
  • Ad Tracking and Management
  • Ads Agent
  • Content Agent
  • Content Remix
  • Content Personalization
  • Content Repurposing Software
  • Chatbot Builder Software
  • AI Guided Selling
  • CPQ Software
  • Call Tracking
  • Cloud Storage Integrations
  • Business Insights
  • Automated Customer Service
  • Communities
  • Courses & Certificates
  • Commerce Reporting Analytics Suite

Enterprise

Our most powerful marketing, sales, customer service, content, & operations software
$450
/
month
per seat
Popular
features
in Hoop Enterprise
  • Everything in Pro
  • ABM Software
  • Advanced Marketing Reporting
  • Centralized Audit Log
  • HIPAA Compliance
  • Advanced Routing
  • Deal Splits
  • Conversational Intelligence
  • Conditional SLAs
  • Predictive Lead Scoring
  • Custom Goals
  • Journey Report
  • Journey Automation
  • Multi-Touch Revenue Attribution
  • Lookalike Lists
  • Interactive Voice Response
  • Event Visualizer
  • Content Sync
  • Sensitive Data Protection
  • Cloud Data Integrations
  • Organize Teams
  • Custom Objects
  • Role-Based Permissions
  • Multi-Account Management
Pricing

For the full breakdown by plan and category, please visit our pricing page.

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Voted # 1 in 14 reports

900+ app integrations

Frequently asked questions

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Grow your business better

Get started with the all-in-one platform that’s easy to use and fast to drive results.